Hi there, having a strange technical issue when working through the ACTUALIZACIÓN DE DATOS EXTRANJERO. I've succesfully completed mine, but when trying to get my wife's completed I can't get past the step where it asks for the Fecha de vencimiento-PERMANENCIA. I'm giving the same exact date as it was for mine, so I don't understand what the issue might be.
- This commment is unpublished.@kevinHello Kevin,it's strange but not uncommon that couples entering Peru together don't get the same number of days and therefore don't have the same fecha de venimiento de permanencia. So, are you sure that your wife got the same number of days as you?Best check her TAM virtual. How it's done is explained in our article How many days did I get under point "How to check your TAM virtual", Option 1: Migraciones website.Depending on what time you entered, it's also possible that your entry was registered before midnight, your wife's after midnight. So, if you both were granted the same number of days her fecha de vencimiento is a day later.If both don't apply, it might be a technical issue with the Agencia Digital. You could then write an e-mail to asistenciaenlinea @ migraciones.gob.pe indicating your wife's full name, her passport number, type of procedure you wanted to do on the Agencia, screenshot of the error that occurred and a detailed description of what happened. Usually, a day or two later you get a reply.Hope, this helps in any way.GreetingsEva
- This commment is unpublished.@SunflowerHi Eva,Thanks for your guidance on this. I'm getting nowhere with this. I checked the TAM, and we have the same number of days. I've tried the days before and after mine, and nothing works. I reached out to the email support line, but haven't gotten a response. What do you think will happen if we go to their office and try to get help? Is there any other option you can think of?
- This commment is unpublished.@KevinHello Kevin,I'm not sure, but something is off. What are you trying to do and why are you doing the Actualicación de datos? Do you need the codigo de actualizacion (update code)?When I answered your first comment I already had a strange feeling as you won't need to enter the fecha de vencimiento - permanencia anywhere if you do the actualizacion de datos, for example, as a tourist for changing your immigration status or as a visa holder for extending a visa or as a visa holder for updating information registered in the Migraciones database.So, I wonder where you are on the Agencia and where exactly you are asked to enter the fecha de vencimiento. And what is your wife's status and what process does she want to apply for?If she is already a resident and wants to update her personal information in the Migraciones database, check out our article Update your information in the Migraciones database.If she is already a resident and wants to extend her visa, for which she needs the codigo de actualización, check out our article Residence visa extension.If your wife is in Peru as a tourist (or resident) and wants to change her immigration status, for which she will need to go through the actualizacion de datos to get the codigo de actualizacion try one more thing before heading to a Migraciones office or MAC center: first clear your cache, switch off VPN, incognito mode, translation programs.Go to the Migraciones Agencia Digital and click Entrar.
On the next page, select Extranjero and fill in the following fields with your wife's information:
- Documento
Select the document used to enter Peru or that is registered with Migraciones (usually pasaporte or carné).
- Número de documento
Enter your wide's passport number or CE number.
- Fecha de nacimiento
Enter yoru wife's date of birth.
- Nacionalidad
Select your wife's nationality. Country names are listed in Spanish (for example, EE. UU. for the United States, Alemania for Germany).
- Último movimiento migratorio de entrada
Enter the date your wife last entered Peru.
- Código captcha
Complete the captcha.
Click Verificar.You are now on the main page of the Agencia Digital.
Then select the procedure, for example, cambio de calidad migratoria formación in the left menu.
You are now on the Cambio de calidad migratoria - Dependencia page.
Fill in the required fields:
- Seleccione la dependencia donde desee gestionar su trámite
Select the Migraciones office that should handle the application (for example, Lima, Cusco, Arequipa).
- Ingrese código de actualización
If you do not already have a current data update code, click the link “Obtenga aquí su código de actualización de datos” below the field.
A new tab opens, taking you to the Sistema de Actualización de Datos page.
Click the Sistema de actualización de datos button (only necessary if you are on a PC) and fill in the requested fields:
- Tipo de documento
Select pasaporte.
- Número de documento
Enter your wife's passport number.
- Nacionalidad
Select your wife's nationality (listed in Spanish).
- Sexo
Select your wife's gender.
- Fecha de nacimiento
Enter your wife's date of birth (dd/mm/yyyy).
- Captcha
Complete the captcha.After clicking continuar you get a list with numerous questions: personal info, information about address, family, education/profession, etc. If you filled in all fields, click continuar and a pop-up window will appear showing your codigo de actualización. Copy this code.
Return to the original tab with the cambio de calidad migratoria application, paste the code into the field, and click Siguiente.No fecha de vencimiento needed anywhere.As I don't know what you are actually trying to do, this is all I can think of at the moment.If you want to speak to someone in person at Migraciones at some offices and MAC centers you need an appointment, which you can request on the Agencia Digital; at a few MAC centers no appointment is needed. If they can help you I don't know, as at the moment I don't know if this is a technical issue or something else.Probably, if you could give me a bit more info, I can help further.GreetingsEva - This commment is unpublished.@Sunflower Hi there,We are trying to change our tourist visas over to resident student visas.
- This commment is unpublished.@AlisonHello Alison,you are Kevin's wife? Then just follow the steps as describe above in my reply. You won't need a fecha de vencimiento - permanencia anywhere.Here again the explanation:"If your wife is in Peru as a tourist (or resident) and wants to change her immigration status, for which she will need to go through the actualizacion de datos to get the codigo de actualizacion try one more thing before heading to a Migraciones office or MAC center: first clear your cache, switch off VPN, incognito mode, translation programs.
Go to the Migraciones Agencia Digital and click Entrar.
On the next page, select Extranjero and fill in the following fields with your wife's information:
- Documento
Select the document used to enter Peru or that is registered with Migraciones (usually pasaporte).
- Número de documento
Enter your wife's passport number.
- Fecha de nacimiento
Enter your wife's date of birth.
- Nacionalidad
Select your wife's nationality. Country names are listed in Spanish (for example, EE. UU. for the United States, Alemania for Germany).
- Último movimiento migratorio de entrada
Enter the date your wife last entered Peru.
- Código captcha
Complete the captcha.
Click Verificar.
You are now on the main page of the Agencia Digital.
Then select the procedure, for example, cambio de calidad migratoria formación in the left menu.
You are now on the Cambio de calidad migratoria - Dependencia page.
Fill in the required fields:
- Seleccione la dependencia donde desee gestionar su trámite
Select the Migraciones office that should handle the application (for example, Lima, Cusco, Arequipa).
- Ingrese código de actualización
Click the link “Obtenga aquí su código de actualización de datos” below the field.
A new tab opens, taking you to the Sistema de Actualización de Datos page.
Click the Sistema de actualización de datos button (only necessary if you are on a PC) and fill in the requested fields:
- Tipo de documento
Select pasaporte.
- Número de documento
Enter your wife's passport number.
- Nacionalidad
Select your wife's nationality (listed in Spanish).
- Sexo
Select your wife's gender.
- Fecha de nacimiento
Enter your wife's date of birth (dd/mm/yyyy).
- Captcha
Complete the captcha.
After clicking continuar you get a list with numerous questions: personal info, information about address, family, education/profession, etc. If you filled in all fields, click continuar and a pop-up window will appear showing your codigo de actualización. Copy this code.
Return to the original tab with the cambio de calidad migratoria application, paste the code into the field, and click Siguiente and continue with the uploading required documents.Hope this helps and solves the problem.GreetingsEva