- This commment is unpublished.· 13/09/2021@NancyHello Nancy,trying to get the Interpol website to load if you are abroad can be a mission. It seems that it blocks all foreign IPs. Try using a VPN and switch the country there to Peru. Usually the Interpol website then loads with no problems and you can make an appointment in no time.However, especially for the Interpol office in Lima, appointments might be booked out for weeks, or no appointments are available. So, be prepared for another setback or consider using an office in the provinces.I hope with a VPN your problem is solved and you can finally get the online appointment system to work.GreetingsEva
- This commment is unpublished.· 13/09/2021@Sunflower Thank you! Will try this!
- This commment is unpublished.· 13/09/2021@Nancy So the VPN worked. And I am an idiot (or at least very tired and stressed) which has led to a second question. I messed up and left my birthday as today's date. Should I: pay all over and do this whole process again and get a new cita or b. show up with this one with my birthdate as today?
- This commment is unpublished.· 13/09/2021@Nancy Soooo if anyone else ever reads this thread: if you are looking at the screen that comes up with all of your information after finishing making your appointment, and it looks like you have entered something wrong--before you panic, click the box "ver constancia" and double check. In my case, the boxes on the confirmation screen had my birthdate and several other boxes as the date I made the appointment, on the actual "constancia" everything was as should be (with my actual birthdate). Just in case anyone else is stressed and panics...good luck to all of you. And thank you to LimaEasy for the hand holding! You have been so helpful.Also, I was lucky and was able to get a date 15 days from right now (2 days after we arrive) so that worked out.Thanks againNancy D
- This commment is unpublished.· 13/09/2021@Nancy Congrats! You made it :-) Relax a little; more might be waiting for you,
- This commment is unpublished.· 13/09/2021@NancyThanks for taking the time to share the hurdles you had to conquer and how you managed to overcome them. I'm sure others will be glad to read about it.
- This commment is unpublished.· 16/09/2021@Nancy Did you have your appointment? I messed up my birthdate as well. The website tooltip says mm/dd/yyyy but I guess that's wrong. Did you have any problems?
All foreigners must present the Ficha de Canje Internacional to Migraciones when changing their immigration status – either from a temporary visa or temporary authorization (for example tourist) to a resident visa or from one resident permit type to another. So, before you can even start any resident visa application process you first have to get the Interpol clearance done.
The Ficha de Canje Internacional is a document issued by Interpol (The International Criminal Police Organization) certifying that a person isn’t an internationally wanted fugitive, so hasn’t an international wanted persons notice (Red Notice).
Getting the Ficha de Canje Internacional is contrary to popular opinion an easy process, at least if you know how it’s done and can reach the website for the online appointments and are lucky enough that there are free appointments.
Interpol offices in Peru
While for years Interpol was only located in Lima, now we have offices in the provinces as well making it easier for those living far from Lima and giving those that can’t get an appointment in the capital in a timely manner the option to try it elsewhere.
- Lima: Av. Manuel Olguin block 6, Monterrico, Surco
- Arequipa: Seguridad de Estado, Calle San Francisco 214, Arequipa
- Chiclayo: Segunda Macro región Policial, Calle Manco Capac 205, Chiclayo
- Cusco: Complejo Policial 6 de Diciembre, Av. 28 de Julio, Wanchaq, Cusco
- Piura: Division de Investigación Criminal, Complejo PolicialCarretera Panamericana Piura-Sullana km 2.5
- Trujillo: Com. Policial Cap, Calle Toribio Mogrovejo 370, Urb. San Andres, Trujillo
How to pay the fee for the Interpol clearance
As with all administrative procedures in Peru, before you can make an appointment and apply, you first have to pay the corresponding fee either in person at a branch / ATM of the Banco de la Nacion or on the pagalo.pe website from a computer or with the pagalo.pe app from a smartphone or tablet.
You can find detailed explanations on how to pay, what you have to do and be aware of, how to register on the online payment platform and how to find the correct fee you have to pay, in our article "Paying administration charges and processing fees in Peru".
For paying the Ficha de Canje Internacional (Interpol) you need the code 08141 (on págalo.pe you can find it under Policia Nacional del Peru); it costs S/ 80.50 (2022).
Once the payment is done keep the receipt safe. You will need it when making the appointment.
How to make an appointment at Interpol
Appointments can only be booked on the Interpol website not in person anymore. Be aware that the website quite regularly only seems to load and work properly on weekdays and before 09.00 pm.
There just fill in required fields: enter your personal data - such as passport plus passport number, last name(s), first name(s) exactly as in your passport, type of visa you are applying for (for example changing to family visa (cambio a inmigrante por familiar residente) or changing to student or retirement visa (cambio a estudiante; cambio a rentista) - and your address.
On the next page enter the information of your payment receipt as required. Choose an Interpol branch and a date / time.
Check that all your information is correct and there are no spelling mistakes before clicking “generar cita”!
If you are lucky, everything goes smoothly, and you have your appointment. Print the confirmation or at least download it.
When choosing the Interpol office in Lima it’s unfortunately not unheard of that no appointments are available at the moment. The only thing you can do is to try later, the next day, the day after that, … there are rumors that either once a week or at the end of the month new appointments are released.
Required documents for your Interpol clearance
- Application form (you can get it at the office)
- Appointment confirmation (which you hopefully at least saved on your device or better printed out)
- Copy of the passport page with the personal information and photo
- Copy of the passport page with the Peruvian entry stamp
- If you are already a resident, Carné de extranjería and copy of it
- Passport photos (usually they are taken in the office for around S/ 10, however in case of unforeseeable circumstances, it might be wise to have 2 in passport size with you)
- Payment receipt for the Interpol clearance (code 08141; fee S/ 80.50 as of 2021)
- Envelope, office size
- If you are married to a Peruvian: a recent copy of your marriage certificate and copy of the spouse’s DNI
- If you are a US American national: an international money order, a so called “Giro sobre el exterior” for the amount of US$ 18.00, made out to "The Treasury of the USA" (in Lima you get it at the BCP branch on Av. Benavides with Av. Caminos del Inka)
- If you are a Canadian national: an international money order, a so called "Giro sobre el exterior" for the amount of CAD$ 26,75, made out to "The Receiver General for Canada" (in Lima you get it at the BCP branch on Av. Benavides with Av. Caminos del Inka)
- If you are an Australian national: an international money order, a so called "Giro sobre el exterior" for the amount of AU$ 99.00, made out to "The Australian Federal Police" (in Lima you get it at the BCP branch on Av. Benavides with Av. Caminos del Inka)
- Black pen
Interpol asks to please arrange the documents in this order (but this order changes frequently).
As regulations may change quickly without prior notice and depend on your nationality/ procedures in your home country, we highly recommend confirming above-mentioned requirements and amounts with the Interpol office or online shortly before your visit.
On the day of your Interpol appointment arrive at the office 15 to 30 minutes early with all required documents and without accompanying persons (only handicapped persons are allowed to enter the office with one adult for support). Be aware that due to Covid masks are obligatory.
Especially in Lima the situation in front of and inside the office sometimes seems chaotic. But you just have to wait your turn and then hand in your documents. Additionally, passport photos are taken (additional fee of about S/. 10), you are fingerprinted, and your teeth are examined.
Usually, the check Interpol does before issuing the Ficha de Canje Internacional only takes a few hours, and you can pick up the document on the same day. Make a copy of it for yourself.
With the ficha in hand, you now can start your visa application process.
Depending on your nationality, an additional check from the federal police body of your home country (for example the FBI) is required. For this above-mentioned international money order is needed. According to the Interpol office in Lima this check has nothing to do with issuing the "ficha" necessary for Migraciones and the approval of your visa; if something serious comes up, your record is tagged, and you might be detained as soon as you leave the country.