Replacement for a lost, stolen or damaged carné

Losing your Carné de extranjería (CE) or having it stolen or damaged can be stressful - especially since the carné is your official ID in Peru and required for many everyday tasks. Fortunately, replacing it is a standardized process at Migraciones and, thanks to the Agencia Digital, much easier today than it used to be.

If your carné (CE), Carné Temporal Migratorio (CTM), or Carné de Permiso Temporal de Permanencia (CPP) is no longer usable or in your possession, you must apply for a replacement card. This procedure is officially called Duplicado de carné (or duplicado de CTM/CPP, depending on your document type).

The good news: as long as your residence status in Peru is still valid, applying for a duplicate is usually straightforward. The entire application can be completed online, and after approval you simply schedule an appointment to collect your new card. Below we explain the requirements and the step-by-step process so you know exactly what to expect.

Table of contents

• Requirements for the issuance of a replacement carné
• Step-by-step application guide
• Picking up your replacement carné

Requirements for the issuance of a replacement carné

• Passport or carné (number, date of issue, copy as PDF)
• Payment receipt
  • Authority: Migraciones
  • Code: 07561 - Formulario F-SPE-001
  • Concepto: Duplicado de carné de extranjería, carné temporal migratorio, carné de permiso temporal y otros documentos
  • Fee: S/ 20.20 (2026) 
• Police report, a so-called Denuncia policial por robo o perdida (recommended) or sworn statement that your carné is lost, stolen or damaged.
• Valid residence visa (*)

(*) If your residence visa expires within the next 30 days, you must first renew it. Once the extension is approved, you can apply for the replacement card. Step-by-step instructions can be found in our article “Residence visa extension.”

Residence visa extension in Peru

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Step-by-step application guide

Below we explain the process of replacing a lost, stolen or damaged carné step-by-step. 

Before submitting your application

Prepare PDFs (max. 3 MB each) of all required documents.

Then pay the S/ 20.20 fee under:

• Authority: Migraciones
• Code: 07561 – Formulario F-SPE-001
• Concept: Duplicado de carné de extranjería, carné temporal migratorio, carné de permiso temporal y otros documentos

Payment can be made either online via págalo.pe, or in person at any Banco de la Nación branch.

As you have likely already paid Migraciones fees before, you’ll be familiar with the process. If not, you can find detailed instructions in our article “Paying administration charges and processing fees in Peru.”

Paying administration charges and processing fees in Peru

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All administrative charges, processing fees, and fines levied by Peruvian government agencies, public authorities, and public entities must be paid...

Step 1: Access the Migraciones Agencia Digital

Go to the Migraciones Agencia Digital and click Entrar.

On the next page, select Extranjero and fill in the following fields:

• Documento
  Select the document you used to enter Peru or that is registered with Migraciones (usually pasaporte or carné).
• Número de documento
  Enter your passport number or CE number.
• Fecha de nacimiento
  Enter your date of birth.
• Nacionalidad
  Select your nationality. Country names are listed in Spanish (for example, EE. UU. for the United States, Alemania for Germany).
• Último movimiento migratorio de entrada
  Enter the date you last entered Peru.
• Código captcha
  Complete the captcha.

Click Verificar.

Step 2: Select the procedure

On the main page:

• Use the search bar, or
• Go to Duplicado in the left menu and select carné de extranjería.

Click to proceed.

Step 3: Choose the Migraciones office

You are now on the Duplicado - Dependencia page.

Choose the Migraciones office handling your application (Lima, Cusco, Arequipa, etc.) under Seleccione la dependencia donde desee gestionar su trámite.

Continue to the next step.

Step 4: Upload required documents 

On this page open each requirement tab and upload the requested documents.

Under Pago por derecho de trámite, you must enter information from your payment receipt:

• Número de recibo
  This corresponds to the secuencia de pago on the págalo receipt.
• Código de verificación
  This is the código de control on the págalo receipt.
• Fecha de recibo
  This is the fecha de operación on the págalo receipt.

Click Validar after entering the data.

Under Documento de Identificación:

• Select document type (in most cases pasaporte)
• Enter details
• Upload copy

Under Motivo duplicado upload:

• the police report - which is highly recommended if your carné was stolen (or lost), or
• a sworn statement confirming that your carné is lost or damaged (be aware that a sworn statement is often rejected).

Accept terms and click Siguiente.

Step 5: Review and confirm your personal information

You are now shown a summary page with your personal details already filled in.

The only fields you can edit here are:

• your mobile phone number, and
• your email address.

If everything is correct, click Guardar datos y generar trámite.

Step 6: Confirmation of your application

Your Solicitud de duplicado de carné will now be displayed on the screen. This document confirms that your application for a replacement carné was successfully submitted.

At the top right, below the barcode, you’ll find your Número de expediente (also sometimes called Número de trámite).

Download and/or print this document and keep it safe. Click Finalizar.

After submitting your application

According to Migraciones, the official processing time for approving your application is three business days. In practice, however, most applicants receive the notification in their Buzón Electrónico within two to four weeks.

Check your Buzón electrónico regularly to make sure you don’t miss any notification.

You can also check the status of your application:

• in the Agencia Digital under Historial de trámites, or
• on the Migraciones website under Consulta de estado de trámite.

Picking up your replacement carné

Once you received a notification from Migraciones in your Buzon electronico informing you about the approval of your application and the issuance of your replacement carné log in to the Agencia Digital and book a pickup appointment under:

• Citas en Línea, subpoint recojo de documentos.

Download and print the appointment confirmation.

Note: Some Migraciones offices may not require appointments for pickup.

If you urgently need your carné:

Especially in Lima, getting an appointment to pick up your carné can sometimes turn into a real test of patience. Slots are often fully booked, and availability can appear and disappear quickly. Unfortunately, there is no shortcut here - your only option is to keep checking the system again and again: later the same day, the next day, or a few days later. Persistence usually pays off.

If, for whatever reason, you urgently need proof of your carné but can’t secure an appointment to collect the physical card, there is a practical workaround. You can download a document from the Agencia Digital confirming that you have a carné and that it's valid, even if you don’t yet have the new card in hand.

To do this, log in to the Agencia Digital and, on the main page, go to the left-hand menu. Under “Constancias” select “Carné de Extranjería.” A page will open showing the data printed on your carné. At the bottom of the page, confirm the statement “Estos son los datos con los cuales se emitirá su constancia…” by ticking the small box and then click Siguiente.

You will then see the “Constancia de Emisión de Carné de Extranjería” on your screen. Download it and, if necessary, print it. While it doesn’t replace the physical card, it serves as official proof that your carné is valid and issued with your correct personal information.

To collect your carné, be on time and bring:

• passport
• printed appointment confirmation (if applicable)

Staff will direct you to the collection counter where your new card is handed over.

Congrats! You made it.

Please note: LimaEasy is not a Peruvian government agency, public authority, or law firm. The information provided is based on our best knowledge and is intended as general guidance to help you understand Peruvian immigration regulations and procedures. Regulations, requirements, and administrative practices may change at any time and without prior notice, so we recommend verifying current details with the relevant authorities before acting on this information.

And last but not least: If you notice any inaccuracies or outdated information on this page, please help us keep this guide up to date by leaving a comment below or contacting us via our contact form. Thank you for your support!