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How to apply for a replacement carné when yours was stolen or is lost or damaged

Replacement for a lost, stolen or damaged carné

How to get a new carné when yours was stolen, is lost or damaged?

Foreigners whose carné de extranjería (CE) or CTM or CPP was stolen, is lost or damaged must apply for the issuance of a replacement card. The process is called Duplicado de carné de extranjería (carné temporal migratorio o carné de permiso temporal) and can be done quickly and easily on the Agencia Digital.

Content overview

 

Requirements for the issuance of a replacement carné

  • Form (automatically filled in during the online application)
  • Receipt for paid application fee (code Migraciones 07561 Formulario F-SPE-001; concept Duplicado de carné de extranjería, carné temporal migratorio o carné de permiso temporal), S/ 20.20)
  • Carné (number, date of issue, copy as PDF) or, if you don’t have this information anymore passport
  • Police report, a so-called Denuncia policial por robo o perdida (recommended) or sworn statement that your carné is lost, stolen or damaged.
  • Valid residence visa (*)

(*) If your residence visa expires within the next 30 days, you first have to renew your residence visa and once this is approved apply for the replacement card. Our article "Residence visa extension" explains how it's done.

In Peru, a residence visa, so the permit allowing you to live in the country (not the carné, the card), is usually valid for only one (1) year and ...

 

How to apply for the issuance of a replacement carné

Pay the fee of S/ 20.20 for the Migraciones administrative procedure “Formulario F-SPE-001” under code 07561 with concept "Duplicado de carné de extranjería, carné temporal migratorio o carné de permiso temporal" on pagalo.pe or at a Banco de la Nacion branch. As you are already in Peru for a while and paid other fees, you know how the systems works; if not check again in our article "Paying administration charges and processing fees in Peru".

All administration charges, processing fees and fines government agencies, public authorities and entities levy in Peru have to be paid at the Banc...

Then open the Migraciones Agencia Digital and click on Entrar.

On the next page, select "Extranjero". Then choose in the drop-down menu Carné de extranjería and enter your carné number. Click on Validar and complete the other fields (birth date, date your carné was issued, nationality, last time you entered Peru and the Captcha).

1st page of the application for getting a replacement carné

Select the Migraciones office which should handle your application (for example, Lima, Cusco, Arequipa, …) and click on siguiente.

2nd page of the application for getting a replacement carné

Here you must fill in some data and upload for the issuance of a replacement carné necessary documents as PDF.

Under Pago por derecho de tramite you are asked to enter certain information of the bank receipt

  • numero de recibo (number of the receipt) which is the "secuencia de pago" on the pagalo receipt
  • codigo de verficación (verification code) which is the "codigo control" on the pagalo receipt
  • fecha de recibo (date) which is the "fecha de operación" on the pagalo receipt.

After entering the requested info click on Validar.

Under Documento de Identificación,choose the document with which you are registered in Peru, in most cases this will be pasaporte. Enter the passport number, date and country of issue and upload a PDF of your passport.

Under Motivo duplicado you can either upload the police report, which is highly recommend when your carné was stolen (or is lost), or a sworn statement in which you confirm that your carné is lost or damaged.

Accept the terms & conditions and click on Siguiente.

3rd page of the application for getting a replacement carné

You then get to a page showing the fields of the Form F-SPE-001 filled in with your personal data. If everything is correct just click on Guardar datos y generar tramite.

4th page of the application for getting a replacement carné

You now get the "Duplicado de carné de extranjería, carné temporal migratorio o carné de permiso temporal" displayed on your screen. That's the confirmation of your successful application for the replacement carné. Download and/or print the document and keep it safe (if downloading isn't possible, make a screenshot of the complete page)!!!

At the top right of the document under the bar code you find your Numero de expediente (file number), which sometimes is also called Numero de tramite. At the bottom of the first page the Fecha de publicacion (application date) and a Codigo de verificacion (verification code) are shown.

If you later want to check the status of your application online, which can be done here, you will need these numbers / codes.

On the second page you find your login data for the Buzon Electronico.

 

Picking up your replacement carné

For the moment all you can do is wait until you get a notification from Migraciones in your Buzon electronico (takes around a week or two) informing you about the approval of your application and the issuance of your replacement carné.

Since January 15, 2024, you can pick up your carné without an appointment if you applied using the Carabaya branch in Lima (from 02.00 pm to 05.00 pm) or the Migraciones offices in the provinces, the so-called jefaturas zonales (pick-up times without an appointment vary, so best check directly with the Migraciones office).

If you, however, used the MAC centers Lima Este, Lima Norte or Lima Sur or the Migracentro Puruchuco or Villa Maria del Triunfo then you still have to make an appointment on the Agencia Digital under "Citas en linea", subpoint "para recojo de documentos" (don't forget to download and print the confirmation).

To pick up your carné at the branch, which you entered on the Agencia DIgital, you just need your passport and, if applicable, your printed appointment. Migraciones personal will point you in the right direction where you are handed your carné.

Congrats! You made it!

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