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How to obtain the Ficha de Canje Internacional at Interpol in Peru

Interpol - Ficha de Canje Internacional

How to obtain the Interpol clearance in Peru

All foreigners must present the Ficha de Canje Internacional to Migraciones when applying for any temporary or residence visa in Peru. So, before you can even begin the so-called Cambio de calidad migratoria - whether from a temporary visa or temporary authorization (for example, a stay as a tourist) to another temporary or residence visa, or from one residence visa type to another - you must first complete the Interpol clearance.

Table of content

 

What is the Ficha de Canje

The Ficha de Canje Internacional is a document issued by Interpol (the International Criminal Police Organization) certifying that a person is not an internationally wanted fugitive and does not have an “International wanted persons notice” (Red Notice).

Contrary to popular belief, obtaining the Ficha de Canje Internacional is a straightforward process - at least if you know how it works, can access the website to book an online appointment, and are lucky enough to find available slots.

Please note: The Ficha de Canje issued by Interpol in Peru and the criminal background check (the antecedentes policiales, penales, and judiciales in Peru) issued in your home country, proving the absence of any police, criminal, or judicial record, are two different documents. Migraciones requires both documents, for example, when applying for a residence visa in Peru. You can find more information on how to meet the antecedentes requirement in our article “International document corresponding to the antecedentes policiales, penales, and judiciales in Peru.”

One of the requirements to apply for a resident visa in Peru or to change your visa type, for example from a work visa to a permanent resident visa...

 

Interpol offices in Peru

For a few years now, Interpol has not only an office in Lima but also in a few cities in the provinces, making the process easier for those living far from the capital. It also gives people who cannot obtain an appointment in Lima in a timely manner the option to try elsewhere.

  • Interpol office in Lima: Av. Manuel Olguin block 6, Monterrico, Surco
  • Interpol office in Arequipa: Seguridad de Estado, Calle San Francisco 214, Arequipa
  • Interpol office in Chiclayo: Segunda Macro región Policial, Calle Manco Capac 205, Chiclayo
  • Interpol office in Cusco: Complejo Policial 6 de Diciembre, Av. 28 de Julio, Wanchaq, Cusco
  • Interpol office in Piura: Division de Investigación Criminal, Complejo Policial Carretera Panamericana Piura-Sullana km 2.5
  • Interpol office in Trujillo: Com. Policial Cap, Calle Toribio Mogrovejo 370, Urb. San Andres, Trujillo
 

Required documents for your Interpol clearance

  • Application form (you get it at the office)
  • Appointment confirmation (printed copy)
  • Passport
  • Photocopy of the passport page with the personal information and photo (1)
  • (Entry stamp) / Printout of the TAM virtual (2)
  • Passport photos (they are taken at the Interpol office for free)
  • Payment receipt for the Interpol clearance (code 08141; fee S/ 31.50 as of 2025) and printed photocopy
  • Even though not on the official requirement list some Interpol offices ask for a "recibo", so a water or electricity bill, and printed photocopy proving your address (doesn't have to be in your name) (3)
  • Even though not on the official requirement list, a few of our readers reported that the Interpol office in Arequipa asks for a second identity document and copy (can be an ID card, driver's licence or similar from your home country)
  • Black pen (a remnant from Covid times, most offices now provide pens, but in Peru it's always good to have your own on you)
  • If you are applying for a family visa: official document that proves the family tie. For example:
    • If you are married to a Peruvian: photocopy of your Peruvian marriage certificate and photocopy of the spouse’s DNI (best have the originals with you as well)
    • If you are married to a foreigner with Peruvian residency: photocopy of your marriage certificate (with Apostille and translated into Spanish by a certified translator) and copy of the spouse’s carné (best have the originals with you as well)
  • If you apply for other temporary or residence visas: even though not on the official requirements list, sometimes Interpol, especially in the provinces, seemingly randomly asks to see the document proving the basis for your visa application. For example: if you apply for a work visa, Interpol may ask for a photocopy of the work contract; or if you apply for a retirement visa, they may ask for a photocopy of the letter from your pension fund; or if you apply for a student visa, they may ask for a photocopy of the enrollment certificate or the official letter from the Peruvian host university, etc.
  • If you are already a resident, Carné de extranjería and photocopy of it
  • If you are a US American national: an international money order, a so called “Giro sobre el exterior” or at BCP branches known as "Giro Miami" for the amount of US$ 18.00, made out to "The Treasury of the USA" (you are supposed to get it at any BCP branch) and photocopy of it or your FBI criminal record check with Apostille and translation and copy (accepted at least at the offices in Lima and Arequipa). (4)
  • If you are a Canadian national: an international money order, a so called "Giro sobre el exterior" for the amount of CAD$ 26,75, made out to "The Receiver General for Canada" (you are supposed to get it at any BCP branch) and photocopy of it or your RCMP certified criminal record check with Apostille and translation and copy (accepted at least at the offices in Lima and Arequipa). (4)
  • If you are an Australian national: an international money order, a so called "Giro sobre el exterior" for the amount of AU$ 99.00, made out to "The Australian Federal Police"  (you are supposed to get it at any BCP branch) and photocopy of it or your AFP national police clearance certificate (NPC) for criminal records that cover all Australian states and territories with Apostille and translation and copy (accepted at least at the offices in Lima and Arequipa). (4)

Explanatory notes

(1)

Interpol usually asks you to write your address and phone number on the photocopy of your passport and sign it.

(2)

Since May 2023, you no longer receive an entry stamp when entering Peru. As a copy of the entry stamp page used to be - and officially still is - a requirement, Interpol may ask you to provide proof of your legal entry into Peru and your date of arrival. So, to meet this requirement, simply download your TAM virtual from the Migraciones website. For more information about the TAM (virtual), see our article How many days did I get when entering Peru?. Under the section “Option 1: Migraciones website” you will find a detailed explanation of how to download the TAM virtual.

(3)

Please be aware that if you apply for the Ficha de Canje at the Interpol office in Arequipa, you most probably will be asked to present a second ID. Even though this is not listed among the official requirements, the officers there demand that, in addition to your passport, you provide another photo ID such as a national ID card, driver’s license, or a similar document from your home country.

(4)

Please note: Officially, the money order is still listed as a requirement. However, since July 2024, at least the Interpol offices in Lima and Arequipa accept or sometimes specifically request a copy of the “FBI Criminal Record Check” / “RCMP Certified Criminal Record Check”/” AFP National Police Clearance Certificate (NPC)” with apostille and official translation (which you need for the visa application anyway) instead of the money order.

As obtaining the money order is and always has been a challenge, having your criminal record check already prepared may spare you one hurdle.

If you want to be on the safe side, or if the Interpol office insists on the money order, note that in Peru it is officially called “Giro sobre el exterior”, but at BCP branches it is commonly known as “Giro Miami".

Money order - giro sobre el exterior
Example of the Giro sobre el exterior / Money Order US nationals need for Interpol; the photo was taken at Interpol in Arequipa; payment was done at a BCP branch in Arequipa

According to official sources, you should be able to obtain the money order at any BCP branch. Unfortunately, this is not true. Some branches seem completely unaware of the service, while others are only willing to issue it to BCP clients with US Dollar accounts.

Since the money order is no longer required at the Interpol office in Lima, you will likely struggle to find a BCP branch there that still issues one.

In Cusco, one reader was able to obtain the money order at the BCP branch on Av. del Sol.

In Trujillo, you should be able to get the money order at the BCP on Av. Larco, in front of UCV, but you must be accompanied by someone who has a BCP account.

As regulations may change quickly without prior notice and depend on your nationality, procedures in your home country and the visa type you are applying for in Peru, we highly recommend confirming the above requirements and amounts with the Interpol office or online shortly before your visit.

 

How to pay the fee for the Interpol clearance

As with all administrative procedures in Peru, before you can book an appointment and submit your application, you must first pay the corresponding fee — either in person at any Banco de la Nación branch or online via the pagalo.pe website from a computer or through the pagalo.pe app on a smartphone or tablet.

You can find detailed instructions on how to make the payment, what to watch out for, how to register on the online payment platform, and how to locate the correct fee in our article “Paying administration charges and processing fees in Peru.”

All administration charges, processing fees and fines government agencies, public authorities and entities levy in Peru have to be paid at the Banc...

For paying the Ficha de Canje Internacional (Interpol) you need the code 08141 (on págalo.pe you can find it under Policia Nacional del Peru); costs are S/ 31.50 (2025).

Once the payment is done, keep the receipt safe. You will need it when making the appointment.

 

How to make an appointment at Interpol

Once you have paid the application fee at a Banco de la Nación branch or on pagalo.pe, you must book an appointment on the Interpol website. It's no longer possible to simply show up at an Interpol office or make an appointment in person.

Some hurdles to conquer - technical issues

If the page won’t load or freezes, try reloading it. Be aware that any information you had already entered may be lost, and you may need to start over. It can also help to use a different browser and/or clear your cache.

Please note that the Interpol appointment page generally only works if you are physically in Peru. So, if you are in Peru but using a VPN set to another country, turn it off. If you are outside Peru and want to book your appointment before arriving, try using a VPN set to Peru. Sometimes this works, sometimes it doesn’t.

To avoid additional system errors, we also recommend not using automatic translation tools that translate the page from Spanish into another language, and turning off any ad blockers or incognito/private browsing modes you may be using.

That covers the general technical issues of the Interpol appointment page.

Some hurdles to conquer - availability of appointments

Interpol office in Lima

Be aware that it can be difficult or sometimes even impossible to get an appointment at the Interpol office in Lima. For quite some time now, Interpol has been releasing new appointments for the Lima office only on Saturday mornings. As demand is high and capacity is limited, this means that, in practice, you can only snag an appointment on Saturdays between 08.00 am and 12.00 pm. This has been causing complete chaos for months and puts people who need to apply for residency as soon as possible, for example, because their stay as a tourist is running out, under significant time pressure.

Technically, if not all appointments for Lima are taken by Saturday at 12.00 pm, you can still book after that or even on the following days. However, over the past months this has almost never happened, as appointments are taken quickly.

So, if you are in Lima and need an Interpol appointment, get up early on Saturday and spend a few hours in front of your computer to hopefully secure one.

And here’s a helpful tip from our reader Phil: "If you're on the page where you need to select your sede [so the Interpol office] and appointment time and it doesn't load, just reselect the sede or the date and wait, if the spinner stops or you see an error it probably didn't work and you can reselect. You don't need to press F5 to reload the page, doing so will lose all the input data from your comprobante."

Interpol offices in the provinces

For the Interpol offices in the provinces, new appointments are released on the 30th of each month, and these can be booked for the following month. Since appointments at the provincial Interpol offices are usually not in such high demand and are readily available, you are not restricted to booking exactly on the 30th; you can generally book an appointment on almost any day.

So, if you cannot get an appointment at the Lima office in a timely manner, consider taking a trip to one of the provincial Interpol offices in Arequipa, Chiclayo, Cusco, Piura, or Trujillo to obtain your Ficha de Canje.

Step-by-step guide on how to book your appointment on the Interpol website

To schedule an appointment go to the Interpol website, where you will arrive at the following page.

How to make an appointment at Interpol in Peru
How to make an appointment for the Ficha de Canje on the Interpol website

Just click on Registre su cita and you are directed to this page.

How to make an appointment at Interpol Peru
How to make an appointment for the Ficha de Canje on the Interpol website

Now just fill in required fields:

  • Nacionalidad (Nationality): In the drop-down list search for your home country. Be aware that the names are in Spanish, so, for example, you won't find US or United States, look for Estados Unidos (EEUU). Additionally, the countries aren't sorted alphabetically, so you might have to search a while until you find your home country.
  • Tipo de documento (Type of document): Select the document with which you entered the country (most probably passport, so pasaporte).
  • Numero de documento (Document number): Enter your passport number.
  • Apellido paterno (Last name): Enter your last name.

Then click on Ingresar and you get to the Datos Personales page.

How to make an appointment at Interpol Peru
How to make an appointment for the Ficha de Canje on the Interpol website.

Fill in required fields:

  • Nacionalidad (Nationality): already filled in
  • Tipo de documento (Type of Document): already filled in
  • Numero de documento (Document number): already filled in
  • Calidad Migratoria (Immigration status): In the drop-down list select the immigration status you are applying for. So, if you want to apply for a family visa (cambio de calidad migratoria a familiar residente), choose Cambio a inmigrante por familiar residente or if you want to apply for a retirement visa select Cambio a rentista.
  • Apellido paterno (Last name): already filled in
  • Apellido materno (Second last name): This field is not obligatory. If you only have one last name, leave it blank. If you have a second last name enter it here.
  • Nombre(s) (First name(s): Enter your first name(s) as in your passport.
  • Sexo (Sex): Choose your sex; masculino (male) or feminino (female).
  • Fecha de nacimiento (Birth date): Enter your birth date.
  • Estado civil (Marital status): Choose your marital status; soltero (single), casado (married), divorciado (divorced) or viudo (widowed).
  • Estatura (Height): Enter your height in meter.
  • Peso (Weight): Enter your weight in full kg.
  • Nombre de padre (Father's first name): Enter the first name of your father.
  • Nombre de madre (Mother's first name): Enter the first name of your mother.
  • Nombre de conyuge (Name of your spouse): This field is not obligatory, so you can leave it blank. If you want you can enter the name of your spouse.
  • Nombre de empresa (Name of your company):This field is not obligatory, so you can leave it blank. If you want you can enter the company you are working for.

As soon as you have filled in all the required fields, check that your personal data is 100% correct. Then click on Siguiente and you get to this page.

How to make an appointment at Interpol Peru
How to make an appointment for the Ficha de Canje on the Interpol website.

Now enter your current address in Peru, best exactly as on the "recibo" (water or electricity bill) you should bring with you just to make sure you have it in case the Interpol officer is asking for it.

  • Departmento (Department): Enter the department (region, state); for example: Lima, Cusco, La Libertad, Madre de Dios, Ancash...)
  • Provincia (Province): Enter the province; for example, Lima, Cusco, Trujillo, Tambopata, Huarmey.....)
  • Distrito (District): Enter the district; for example: Miraflores, Cusco, El Porvenir, Las Piedras, Huarmey ...)
  • Urbanizacion (Urbanization): This field isn't obligatory. You can enter here the area or housing development where you live.
  • Direccion (address): Enter the street and house number where you live.

Below enter the last address in your home country.

  • Estado o ciudad (State or city): Enter the state or city where you last lived in your home country.
  • Direccion (address): Enter the street and house number where you last lived in your home country.

Once you are finished click on Siguiente and you get to the Programar Cita page.

How to make an appointment at Interpol Peru
How to make an appointment for the Ficha de Canje on the Interpol website.

Here under Comprobante first choose where you paid the fee (at a branch or on pagalo.pe) and then enter the required numbers from you pagalo.pe or Banco de la Nacion receipt.

  • Numero de secuencia
  • Fecha de comprobante
  • Numero de Cajero

Then choose where and when you want your appointment:

  • Sede (Branch): Select the Interpol office; Lima, Arequipa, Cusco, Chiclayo, Piura or Trujillo.
  • Fecha (Date): Choose a date.
  • Horas (Time): Choose a time.

Then click on Generar cita. I

If you are lucky, everything goes smoothly and you secure your appointment. Download the appointment confirmation, print it (!), and keep it safe.

When selecting the Interpol office in Lima, it is unfortunately common to see the message that no appointments are available at the moment or that the spinner just stops and the page freezes. The only thing you can do is try again by reselecting the sede and/or the date and hope it works.

As already explained in detail above Interpol releases new appointments on Saturday mornings for the Lima office and on the 30th of each month for the provincial offices.

So, if you want to get your Ficha de Canje at the Lima office, you may need to spend a few hours between 08.00 am and 12.00 pm at your computer trying to snag an appointment. Good luck. When time is an issue and you can’t get an appointment in Lima, another option is to obtain your Ficha at one of the Interpol offices in the provinces, where appointments are generally much easier to secure.

 

Interpol Visit

On the day of your Interpol appointment, arrive at the office 15 to 30 minutes early with all required documents and without accompanying persons (only individuals with disabilities may enter with one adult for assistance).

Especially in Lima, the situation in front of the office can sometimes appear chaotic. However, the staff is usually friendly and helpful; some English is spoken; the process is fairly well organized.

When you arrive at the Interpol office, go straight to the gate, where a guard will check your appointment confirmation and hand you a form to fill out. You will then be directed to the waiting area. In Lima (the process in the provinces may differ), simply take the first available seat and move forward one seat each time the person at the front proceeds to an officer. Once it’s your turn, hand over your documents.

The officer will quickly review your paperwork and then send you to have your photo taken. After that, you’ll undergo a brief visual check of your teeth, and then your fingerprints will be taken. That’s it.

For many months, the background check performed by Interpol before issuing the Ficha de Canje Internacional took an hour or more, and you had to return later that same day to pick it up. Now, however, the Ficha is issued immediately, so no more waiting or returning.

US, Canadian and Austrialian passport holders Be aware that in some provincial Interpol offices you may be sent to the nearby post office during your appointment to send your documentation for an additional check to the US, Canada, or Australia, and then return with the receipt before receiving your Ficha. However, if you already present a copy of your criminal record check from your home country with Apostille and translation, some Interpol offices accept this instead, meaning you may no longer need the money order or the additional mailing step.

With the Ficha in hand, you now can start your temporary or resident visa application process.

Additional record check for US, Canadian and Australian citizens

Please note: Since July 2024, US Americans, Canadians, and Australians are no longer required to present the money order at certain Interpol offices (confirmed for Lima and Arequipa) if they can show the original and leave a copy of their criminal record check from their home country with Apostille and official translation (which is needed for the visa application anyway). That’s one major headache less. Hopefully, this practice will soon be adopted by all Interpol offices.

As the money order is still listed as an official requirement for US Americans, Canadians, and Australians and not all offices are accepting a current criminal record check in place of the money order we are keeping the explanation for the additional criminal record check below:

If you are a citizen of the US, Canada, or Australia, an additional criminal record check from the federal police authority of your home country (for example, the FBI) is required. For this, the international money order mentioned above is needed. This check is not related to issuing the Ficha de canje required for your visa application at Migraciones or to the approval of your visa. Instead, if something serious appears on your record, it will be flagged, and you could be detained when leaving the country.

Be aware, that Interpol asks you to send an envelope with your documents to the FBI (for US citizens), the RCMP (for Canadian citizens) or the AFP (for Australian citizens). A few of our readers, who applied for the Ficha at an Interpol office in the provinces, were sent to the postal office nearby during the appointment and had to return with the receipt before getting their Ficha.

Additionally, receiving the results can take many weeks or even months, and the criminal record check you receive does not meet the requirements set by Migraciones. It does not come with an Apostille either. Therefore, waiting for this document and trying to use it as the “Antecedentes” required for a residence visa application is not recommended and usually counterproductive, as you will most likely run out of time on your tourist stay before the document is issued, apostilled abroad, and returned to Peru.

It is therefore best to come to Peru already prepared, bringing your criminal record check with Apostille from home or - if you are already in Peru - apply for it independently. You can find more information about the required criminal record check and how to obtain it in our article “International document corresponding to the Antecedentes policiales, penales y judiciales in Peru.”

One of the requirements to apply for a resident visa in Peru or to change your visa type, for example from a work visa to a permanent resident visa...

 

Please note: We from LimaEasy are not a Peruvian government agency, a public authority or (immigration) lawyers. All information is published to our best knowledge and should be seen as general guidance introducing you to Peruvian regulations and procedures. All information is subject to change, as regulations, requirements, and processes can change quickly without prior notice!

And if you find something wrong on this page, please help us to keep this guide as up to date as possible and contact us either below with a comment or use our contact form. Thank you!

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  • This commment is unpublished.
    Jen · 13/06/2025
    So on the sample receipt I uploaded, the Comprobante is Min Interior PNP? My receipt actually says this exact same thing, so I need to know based on this photo. Thank you so much for your help. I understand where the other fields are now, thanks to your reply.
  • This commment is unpublished.
    Jen · 13/06/2025
    I found an image online that looks very similar to my receipt, except payment was made for a different service, and the person used DNI instead of passport. Where would the corresponding fields be on this receipt for what I need to know to make an Interpol appt?
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 13/06/2025
      @Jen
      Blue: Numero de secuencia
      Red: Fecha de comprobante
      Orange: Numero de Cajero

  • This commment is unpublished.
    Jen · 13/06/2025
    I am having trouble figuring out where the comprobante, Numero de sequencia, Numero de cajero, etc. is on my receipt. My (Peruvian) brother-in-law paid for me at a Banco de la Nacion location with my passport photo. The receipt has a bunch of numbers near the bottom, but it doesn't say the words Numero de sequencia, etc. I don't know which numbers correspond with what fields. I actually had a payment voucher, but the bank didn't use it. They processed the payment with my passport instead, but I don't understand where to find the information on my receipt. I hope that you can help.
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 13/06/2025
      @Jen
      Hello Jen,

      the receipts all differ a bit and I couldn't find one for an Interpol payment, but actually it doesn't matter. Attached find two sample receipts. 

      The number before the date (Fecha de comprobante) is the Numero de secuencia. 

      And in the same line, the number before the hour is the Agencia or Numero de Cajero.

      Greetings
      Eva
  • This commment is unpublished.
    Luke · 06/05/2025
    Hey!
    Many thanks for the helpful summary!
    I was at the Arequipa branch today (no appointments in Lima, even though there are apparently people that can facilitate appointments - but it's also a nice excuse to visit Arequipa, very nice city!) and everything worked out as planned.
    As previously mentioned, they required both a copy of my national ID and the declaration from which the Renta (for the Rentista Visa) derived, and even asked questions about it.
    An utility bill was not required, but it states at the entrance that this can be requested in case of doubt about the address.
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 06/05/2025
      @Luke
      Hello Luke,

      thank you so much for sharing your experience at the Interpol office in Arequipa. It's great to get this feedback so this page is as up-to-date as possible.

      I hope that your visa application works out smoothly and wish you all the best.

      Greetings
      Eva
  • This commment is unpublished.
    Ana Soto · 17/04/2025
    Hi there! Im an Australian and got married in Brazil to someone who holds a "carnet de extranjeria". I am applying for the "cambio de calidad migratoria por la de familiar residente". I need to obtain the ficha canje internacional from interpol.. however i noticed that you have to make a money order for citizens of US, Canada and Australia.. I am wondering what I should do in my situation. I wasnt sure about the appointment, I was going to go to Interpol 8am in person on Saturday. Or, do i book an appointment online from 8am on saturday. Just want to confirm what I need to take to the appointment. Someone help pls.
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 18/04/2025
      @Ana Soto
      Hello Ana,

      As explained in the article above, appointments can only be booked on the Interpol website not in person anymore. So, it wouldn't make any sense to go there. How you can make the appointment is explained in detail in the article above. Here the direct link to the chapter.

      You can make an appointment on the Interpol website any time. However, unfortunately appointments at the Lima office are often booked, therefore I mentioned that new appointments are usually released on Saturdays. So, if you try to make an appointment today and see that there are no appointments available, try tomorrow morning, when new appointments for the following weeks should be released.

      Or is your problem the money order? This is a point you should check with Interpol as the feedback we got from our readers is varied. Some say they still needed it others they didn't when they showed their criminal record check.

      On the day of your appointment you need the following documents (all explained above in the article):

      -Appointment confirmation (printed copy)
      -Passport
      -Photocopy of the passport page with the personal information and photo
      - (Entry stamp) / Printout of the TAM virtual
      -Payment receipt for the Interpol clearance (code 08141; fee S/ 31.50 as of 2024) and printed photocopy
      -Even though not on the official requirement list some Interpol offices ask for a recibo, so a water or electricity bill, and printed photocopy proving your address (doesn't have to be in your name)
      -Even though not on the official requirement list, a few of our readers reported that the Interpol office in Arequipa asks for a second identity document and copy (can be an ID card, driver's licence or similar from your home country)
      -Black pen (a remnant from Covid times, most offices now provide pens, but in Peru it's always good to have your own on you)
      -As you are applying for a family visa based on being married to a foreigner with Peruvian residency: photocopy of your marriage certificate (with Apostille and translated into Spanish by a certified translator) and copy of the spouse’s carné (best have the originals with you as well)
      - as Australian: money order (you could try and bring your clean Australian criminal record check with Apostille and a copy instead and hope you can avoid the money order; may or may not work)

      Greetings
      Eva
  • This commment is unpublished.
    Karen · 14/04/2025
    Hello, thank you for your article, it is really helping me. I am Peruvian. I have a question. In a comment I saw that the person who wants residency needs to be here legally. In my husband’s case, we got married and he stayed in the country for almost 6 months. When I returned to the US, he just found out that he had stayed too long and paid his fine. When he returned, we began to look for the requirements needed for residency. We went to immigration for advice but we didn’t find an answer. The only thing they told us was that they had only given him 20 days from his entry and we don’t know why because it was 90 days. Now we want to do the paperwork at Interpol and immigration but the 20 days have passed, so what do you recommend I start the process or would he have to leave the country again? How do I know how many days they will give him again?
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 14/04/2025
      @Karen
      Hello Karen,

      assuming that your husband wants to apply for a Visa residente familiar para el caso de casado con peruana first I recommend that you check out our Family visa article. There you find lots of information including the requirements, needed preparation work and a step by step application guide. That already might answer a few questions that you have. If you have further doubts, just send me a short comment and I try to answer it to the best of my knowledge.

      Then just for your info: according to the Foreigner Law foreign tourists can stay a maximum of 183 accumulated days in a 365-day period in Peru. However, this doesn’t mean a foreigner is entitled to the full 183 days or to get them when he/she enters the country. A publication issued by the Peruvian Ministry of Foreign Affairs (RREE) limits or divides this general allowed time. Most foreign nationals, including US passport holders, are allowed 90 days in a 180-day period.

      But, as in many countries around the globe it’s always at the discretion of the immigration officer how he/she evaluates the foreigners situation/travel history and how many days he/she is willing to let the foreigner stay as a tourist in Peru. Foreigners are not entitled to get the full 90 days in half a year or the full 183 days per year. It's completely up to the immigration officer if he/she lets a foreigner enter and how long he/she allows him/her to stay.

      As your husband already stayed nearly 180 days in Peru, he officially already used all his time as a tourist for a 365-day period. So, he can be happy that he was allowed to re-enter and got 20 days.

      Just for the future, he can always check his so-called TAM virtual on the Migraciones website to find out how many days the immigration gave him.

      And yes, officially a foreigner must be in Peru on a valid stay, for example, as a tourist to apply for a residence visa, so to apply for the cambio de calidad migratoria. The same applies to getting the Ficha de canje from Interpol. Usually Interpol requests a printout of the TAM virtual showing that the foreigner is legally in the country.

      So, your husband is now in a situation where he officially can't do anything as he is "irregular". He must leave Peru and return to become legal again. But as he already stayed the max allowed time in a 365-day period re-entering Peru before his 365-day period is over (counted from the day of his first entry) might be a challenge. If he is lucky, he gets a relaxed immigration officer, who might just give him another 30, 60 or 90 days. Or he has to face a strict one, who could deny him entry. So, before leaving Peru he should prepare as much as possible: for example, he should have a recent copy of your Peruvian marriage certificate on him to prove that he is married to a Peruvian and wants to apply for a family visa; he could book an appointment at Interpol for a date after his return proving he is serious about the family visa application; he as well should have his criminal record check from the US with Apostille on him, again something that proves that he really wants to apply for the family visa. And then he might have to plead a bit with the immigration officer that he/she gives him at least 30 days giving him enough time to get the Ficha de canje and the translation of his criminal record check so he can apply before his stay as a tourist expires again.

      Sorry, I don't have better news for you.

      I hope everything works out.

      Greetings
      Eva
  • This commment is unpublished.
    Matt · 24/02/2025
    Any chance anyone know an email address for Interpol. I have paid on Pagalo but when trying to make the appointment on Interpol website I get this error message. I tried to call but they do not answer. COMPROBANTE DE PAGO NO VALIDO O EXTORNADO
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 24/02/2025
      @Matt
      Hello Matt,

      usually, it only takes a few minutes up to an hour or so until a pagalo.pe payment is processed. However, if you paid on a Sunday or after business hours the processing of the payment might take until the next business day. So, before trying to enter the details of the payment receipt give it a bit of time.

      If already some time has passed and you are sure you have entered the correct and requested numbers, then Interpol isn't the right authority to contact. The problem lies with pagalo.pe, so, the Banco de la Nacion. Best pay a larger Banco de la Nacion a visit and hope they can figure out what went wrong. It might be necessary that you pay again, but can request a refund of your first payment.

      Greetings
      Eva
  • This commment is unpublished.
    Matt · 04/02/2025
    Hi Eva!

    I have my Interpol interview scheduled for Thursday, but I sent off my American wedding certificate to be translated (it has already been apostilled). Do you think Interpol will accept a non-translated photocopy of my American wedding certificate or should I reschedule my appointment?

    Thanks!
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 04/02/2025
      @Matt
      Hello Matt,

      I assume you need the Ficha de Canje from Interpol to apply for a family visa.

      As explained in our Family visa article, if you apply for a family visa based on being married to a Peruvian, you will need your Peruvian marriage certificate. Your US one won't be accepted neither when applying for the Ficha de Canje nor for the visa. So, if you haven't registered your marriage with Reniec or at a Peruvian consulate yet, you must do so first. As this will take some time, I would reschedule the Interpol appointment. 

      If you already registered your marriage with Reniec in Peru your wife should get a certified copy of your Peruvian marriage certificate (done in no time online or at one of the PVM (Plataforma Virtual Multiservicios) "ATMs") - so no need to reschedule. 

      If your marriage was registered at a Peruvian consulate, you can get a certified copy of your Peruvian marriage certificate at the Peruvian Ministry of Foreign Affairs. As this takes around 2 weeks I would reschedule.

      If you, however, want to apply for a family visa based on being married to a foreigner with resident status in Peru, your US marriage certificate is accepted, but only with Apostille, which you already have, and translated. So, showing up at Interpol with the document in English is a gamble. If the official you have to face is in a good mood he/she might accept the untranslated document; if he/she has a bad day, you might be asked to come back another day. So, in this case it's up to you if you want to take the risk or prefer to reschedule.

      Greetings
      Eva
  • This commment is unpublished.
    Deryk · 03/02/2025
    actually I waited another 10 minutes and downloaded the receipt again, and it was the different this time and it was the correct document. it all worked out.
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 03/02/2025
      @Deryk
      Strange, but anyway, great that it all worked out.

      All the best
      Eva
  • This commment is unpublished.
    Deryk · 03/02/2025
    I was attempting to get an cita today for Interpol, and I paid via pagalo.pe rather than banco de nacion. however the interpol website did not want to accept my pagalo receipt info. The form is expecting info about the banco de nacion receipt and the pagalo does not have the right values for "Número de Cajero" field. I just thought I'd let you all know. I'll probably just show up in person in Cusco and tell them about this error and hopefully get an appointment that day. otherwise, I'll just pay twice and get it.
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 03/02/2025
      @Deryk
      Hello Deryk,

      pagalo.pe is the online platform of the Banco de la Nacion for paying all sort of administrations charges and fees.

      And you find all necessary "numbers & codes" on the receipt sent to you.

      The "numero de recibo" (number of the receipt) is the "secuencia de pago" on the pagalo receipt.
      The "codigo de verficación" (verification code) is the "codigo control" on the pagalo receipt.
      The "fecha de recibo" (date) is the "fecha de operación" on the pagalo receipt.

      I never ever had to enter the "numero de cajero", which is the "codigo de cajero" on the pagalo receipt, anywhere. Not sure if that's something new, but if it's asked and the number doesn't work, then there must be a problem with the pagalo receipt.

      Greetings
      Eva
  • This commment is unpublished.
    KayB · 24/01/2025
    Good morning, 
    I wanted to share some information on my process and ask a question about next steps. 

    Following the steps on the migration portal, I uploaded the necessary documents for the Rentisa visa. Once I got my Interpol report and shared it on the portal, I could proceed to the next step which was biometrics at the Peruvian migración office (Av. España 734, Lima). 

    What generally happens after this step? 
    Any help is appreciated. 
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 24/01/2025
      @KayB
      Hello KayB,

      the process is explained in detail in our Retirement visa article.

      So, I highly recommend to read through the article. Skip the first view chapters as you already applied and start with the points "Biometric data appointment", if you hadn't your appointment yet", or with Buzon electronico. You surely find the answers to all of your questions.

      In short, after you had your biometric data appointment, all you can do is wait until you get a notification in your Migraciones electronic mailbox that your visa was approved. You then have to apply for your carné de extranjería.

      If you have more questions, I'm more than happy to help.

      Greetings
      Eva
  • This commment is unpublished.
    Diana · 17/01/2025
    Did anyone else have trouble making an appointment online? I get to the final point where it asks me to pick a city for an appointment, I pick Lima, but it says there are no available dates.
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 17/01/2025
      @Diana
      Hello Diana,

      as explained above in the article, it’s unfortunately not unheard of that no appointments are available, especially when you choose the Interpol office in Lima. The only thing you can do is to try later, the next day, the day after that, … Interpol releases new appointments regularly, however with a changing schedule.

      When I'm informed correctly, at the moment Interpol releases new appointments once a week on Saturdays between 08.00 am and 12.00 pm. So, try on Saturday morning. You might have to reload the page a few times (and clear your cache) until you are successful.

      When time is an issue and you can't get an appointment in Lima, another option is to get your ficha at one of the Interpol offices in the provinces, where appointments are usually readily available.

      Greetings
      Eva
    • This commment is unpublished.
      Diana · 18/01/2025
      @Diana Nevermind! I checked page 2 of the comments to look on Saturday. Appointment is booked!
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 18/01/2025
      @Diana
      That's great news. 

      So, as described in the article above and in my answer yesterday - it seems that new appointments are still released on Saturday mornings.

      All the best
      Eva
  • This commment is unpublished.
    Jeremy · 10/12/2024
    I'm needing to have a printed copy of my fingerprints to complete a different process. 

    Is there any way I can receive a copy with the following information from Interpol? I'm a temporal resident of peru until 2028.

    I'm willing to apply for a ficha de canje if necessary, as long as I can receive a copy with the following information, paper is preferred. 

    Signature and name of person taking fingerprints
    Gender - me
    Complete name - me
    Date of birth - me
    Place where fingerprints taken.
    Date when the fingerprints taken.


    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 11/12/2024
      @Jeremy
      Hello Jeremey,

      Interpol unfortunately doesn't offer the service of taking fingerprints. If you apply for the Ficha they will fingerprint you, but you won't get your fingerprint card.

      However, you can get your fingerprints officially taken at some police stations in Peru that have a DIRINCRI division. In Lima you can have it done, for example, at the National Police Complex (Direccion de Criminalistica PNP) on Av. Aramburu 550; in Cusco, at the Policia Nacional del Peru, DIVINCRI PNP, Oficina de Criminalistica Cusco (a building behind the big police headquarters in Plaza Tupaq Amaru).

      If you need your fingerprints in a special format / on a specific fingerprint card,  it might be necessary to bring it with you.

      Greetings
      Eva
  • This commment is unpublished.
    Robert · 21/11/2024
    Hey there, I just compelted this process in Arequipa on 19/11/2024.

    Some things to note:

    1) I went to several BCP agents to try to get the money order, and even showed them the requirement on the Peruvian Goverment's website to go to any BCP agent and get it. None of them understood, and persisted in calling it a transferencia, and insisted that they could only do them for clients. At the third one I went to I complained and showed them evidence that people had done it before (from this page). The gentleman there finalyl became helpful and told me my best best was to go to the principle agency for Arequipa, which is across the street from RENIEC in el centro. I walked in there and went to the tellers' line. I told them I needed a "giro miami", and their supervisor immediately piped up and said "for the US treasury, right?" well he said it in Spanish, but there at least they knew exactly what to do, and I had it done in about 10 minutes. I highly suggest going to the principle agency of BCP to get this done smoothly and efficiently without any hassles.

    2) I am doing my papers on the basis of marriage so I needed to have my wife's DNI and a copy with me. I was worried because it hasn't been changed yet to show our address in Peru or her civil status as married. The officer (Ali) at Interpol let me know that it was no problem that it wasn't updated yet, as it is only Migraciones that needs it correctly. He was very helpful.

    3) I don't have antecedentes from my home country (USA), but I was arrested in another country once and tried and given a suspended sentence. I wasn't a resident of that country, ever (I was on a temporary visa), so I had no plan to turn in a police clearance from them. However, this came up in Interpol's system, and I was cautioned that I needed to turn this in to Migraciones as well, or perhaps that Interpol already had entered it into the Peruvian system (he was talking very rapidly). He suggested it was unlikely migraciones would issue me the carnet, but that it was up to Migraciones ultimately.

    4) Other than this, caution, I was issued with the Ficha De Canje without any problem. 


    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 21/11/2024
      @Robert
      Hello Robert,

      thank you so much for sharing your experience in such detail.

      Just a remark regarding your point 3: yes, to apply for any residence visa in Peru you must have a clean criminal record. If your criminal record check shows an entry, even a non-violent from 20 years ago, your visa application in most cases will be denied.

      But, in your case it might be wise to read the law carefully, either the Decreto Supremo 002-2021-IN on page 44, in article 89-B “Procedimiento administrativo de cambio de calidad migratoria por la de familiar residente” on page 44 or the TUPA on page 187, which is page 190 of the PDF.

      In both documents you find the following requirement (see attached screenshots):

      "Presentar el documento emitido por autoridad competente que acredite carecer de antecedentes judiciales, penales y policiales en el país de origen o en los que hubiera residido el solicitante por el periodo de cinco años anteriores a su llegada al territorio nacional." 

      So, present a document issued by the competent authority that certifies that there are no judicial, criminal or police records in the country of origin or in the country where the applicant has resided for the period of five years prior to his/her arrival in the national territory.

      Practice, however, has shown that Migraciones always requests the criminal record check from your home country. And, if they are made aware of the fact that you resided in another country during the 5 years prior to coming to Peru, sometimes additionally a check from this country.

      As the requirement clearly states that you either must present your criminal record check from your home country (in your case the US, where you have a clean record) or from the country where you have "resided" in the 5 years prior to coming to Peru, you are not necessarily required to inform Migraciones. So, if you haven't been a resident of this other country and/or if this was more than 5 years ago, and if you have a clean US check, you might want to reconsider mentioning it to Migraciones.

      Interpol does not have access to the Migraciones system, however, they could, of course inform Migraciones (something I never heard of; but I already find it strange that they made a complete check on you, not their job, if you apply for the Ficha, as they are only supposed to check if you are an internationally wanted fugitive). Anyway, sorry, but if Interpol informs Migraciones, your visa application most probably will be denied. If you inform Migraciones, your visa application most probably will be denied. If you don't inform Migraciones and apply submitting your clean Ficha and your clean FBI check, you still have a chance that your family visa will be approved. Even though it might be a bit of a loophole, you didn't do anything wrong doing so as nowhere in the regulation you find that you must inform Migraciones about a record you might have in a country you weren't a resident of or where you have lived more than 5 years ago.

      So, it's up to you how you proceed.

      All the best

      Greetings
      Eva


  • This commment is unpublished.
    Patrick · 11/11/2024
    Does a felony bar a US citizen from obtaining a Visa if it's non-violent and was 25 years ago?
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 12/11/2024
      @Patrick
      Hello Patrick,

      this article is about the Ficha de Canje from Interpol. As long as you aren't an internationally wanted fugitive or are an internationally wanted person the Ficha comes back clean.

      However, if you want to apply for a residence visa in Peru, you must submit a clean criminal record check from your home country. The official requirement is: "Presentar el documento emitido por autoridad competente que acredite carecer de antecedentes judiciales, penales y policiales en el país de origen" (translated: Submit the document issued by a competent authority that proves that you have no judicial, criminal, or police record in your country of origin.).

      And as a felony remains on your FBI record check for life, you most probably will have a problem getting a residence visa in Peru.

      With this being said, I know a few people, where Migraciones approved a residence visa even though they had a criminal record (misdemeanors but as well felonies (not drug related) committed more than 20 years ago), but on the other hand I know many, where Migraciones denied the application because of the criminal record.

      There are a few tramitadores and immigration lawyers, who claim they can get you the visa even with your record. If you hire one of them, pay them and trust them, is up to you.

      Officially, you need to present the FBI criminal record check (federal level). However, many US Americans applied submitting only a criminal record check issued by their state and got the Apostille on state level as well and this was accepted by Migraciones. Probably that could be an option for you, if you moved to another state in the past 25 years.

      And the last option I can think of is filing for an expungement. Impossible or difficult in some US states, but in others non-violent felonies can be expunged.

      Greetings
      Eva
    • This commment is unpublished.
      Patrick · 12/11/2024
      @Sunflower Eva,

      Thank you so much for the very helpful information and quick response! You're wonderful! :)
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 12/11/2024
      @Patrick I hope you find a way and wish you all the best.

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