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How to obtain the Ficha de Canje Internacional at Interpol in Peru

Interpol - Ficha de Canje Internacional

How to obtain the Interpol clearance in Peru

Before applying for any temporary or residence visa in Peru, all foreigners must first obtain the Ficha de Canje Internacional issued by Interpol. This means that before you can even start the so-called Cambio de calidad migratoria - whether from a temporary authorization (for example, a tourist stay) to another temporary or residence visa, or from one residence visa type to another - you must complete the Interpol clearance.

For many applicants, this step causes the most stress. In reality, however, the process is fairly straightforward - if you know how it works, understand the quirks of the appointment system, manage to secure an appointment and come well prepared.

 

Table of contents

 

What is the Ficha de Canje

The Ficha de Canje Internacional is a document issued by Interpol (the International Criminal Police Organization) certifying that a person is not an internationally wanted fugitive and does not have an “International wanted persons notice” (Red Notice).

The Ficha de Canje Internacional is a document issued by Interpol (International Criminal Police Organization) certifying that a person:

  • is not internationally wanted, and
  • does not have an active Interpol Red Notice

Contrary to popular belief, the Ficha de Canje is not a criminal background check. It does not replace the antecedentes policiales, penales y judiciales (criminal record certificate) from your home country when you apply for a residence visa.

Important:

For residence visa applications, Migraciones requires both:

  • the Ficha de Canje issued by Interpol in Peru, and
  • the Antecedentes policiales, penales y judiciales (criminal record check from your home country) with Apostille and certified translation.

You can find detailed information about the second requirement in our article
“International document corresponding to the Antecedentes policiales, penales y judiciales in Peru.”

One of the requirements when applying for a resident visa in Peru or when changing your immigration status (for example, from a work visa to a perm...

 

Interpol offices in Peru

While for many years Interpol services were only available in Lima, several provincial offices now also issue the Ficha de Canje. This is especially helpful if you live far from the capital or if you cannot get a timely appointment in Lima.

Interpol offices issuing the Ficha de Canje:

  • Lima
    Av. Manuel Olguin block 6, Monterrico, Surco
  • Arequipa
    Seguridad de Estado, Calle San Francisco 214, Arequipa
  • Chiclayo
    Segunda Macro región Policial, Calle Manco Capac 205, Chiclayo
  • Cusco
    Complejo Policial 6 de Diciembre, Av. 28 de Julio, Wanchaq, Cusco
  • Piura
    Division de Investigación Criminal, Complejo Policial Carretera Panamericana Piura-Sullana km 2.5
  • Trujillo
    Com. Policial Cap, Calle Toribio Mogrovejo 370, Urb. San Andres, Trujillo
 

Required documents for your Interpol clearance

The list of requirements looks intimidating. Just carefully read through it (don't miss the explanatory notes that answer most of your questions) and forget about the requirements that don't apply to you and your specific situation. Then just neatly organize document by document in a folder and you are ready for your Interpol appointment.

  • Application form (provided at the office)
  • Printed appointment confirmation
  • Passport
  • Photocopy of the passport page with personal data and photo (1)
  • Proof of legal entry
    • (Entry stamp)
    • printed TAM virtual (2)
  • Passport photos (taken at the Interpol office free of charge)
  • Payment receipt (original and photocopy)
    • Authority: PNP Policia Nacional del Peru
    • Code: 08141 - Ficha de canje Internacional (Interpol)
    • Fee: S/ 31.50 (2026)
  • Sometimes requested though not officially listed
    • Original + copy of a utility bill (“recibo”) showing your address in Peru (doesn't have to be in your name) (3)
    • second identity document (can be an ID card, driver's licence or similar from your home country) mostly only requested at the Arequipa office
    • Black pen (a remnant from Covid times; usually available, but better bring one)
  • Additional required documents depending on your situation
    • Family visa applicants:
      • Married to a Peruvian: copy of Peruvian marriage certificate + spouse’s DNI (best bring the original as well)
      • Married to a foreign resident: marriage certificate with Apostille + Spanish translation + spouse’s carné (best bring the original as well)
    • Other visa applicants:
      • Occasionally Interpol asks for proof of the basis of your visa application
        • for example:
          • work visa applicants: work contract
          • retirement visa applicants: letter of your pension fund
          • student visa applicants: enrollment certifcate
    • Foreign residents:
  • Special requirements for US, Canadian, and Australian nationals
    • US Americans: 
      • International money order (Giro sobre el exterior / Giro Miamifor the amount of US$ 18.00, made out to "The Treasury of the USA), or
      • FBI criminal record check with Apostille and translation + copy (accepted at least at the offices in Lima and Arequipa) (4)
    • Canadians:
      • International money order (Giro sobre el exterior for the amount of CAD$ 26,75, made out to "The Receiver General for Canada"), or
      • RCMP certified criminal record check with Apostille and translation + copy (accepted at least at the offices in Lima and Arequipa) (4)
    • Australians:
      • International money order (Giro sobre el exterior for the amount of AU$ 99.00, made out to "The Australian Federal Police"), or
      • AFP national police clearance certificate (NPC) for criminal records that cover all Australian states and territories with Apostille and translation + copy (accepted at least at the offices in Lima and Arequipa). (4)
 

Explanatory notes

(1)

You may be asked to write your address and phone number on the passport copy and sign it.

(2)

Since May 2023, Peru no longer stamps passports on entry. As a copy of the entry stamp in your passport used to be - and officially still is - a requirement, download your TAM virtual to prove your legal entry. 

To prove your legal entry, download your TAM virtual from the Migraciones website. For more information about the TAM (virtual), see our article How many days did I get when entering Peru?. Under chapter “Option 1: Migraciones website” you will find a detailed explanation how to download the TAM

(3)

In Arequipa, applicants are almost always asked for a second photo ID (driver’s license, national ID card, etc.), even though this is not an official requirement.

(4)

Officially, the following additional requirement still exists for US Americans, Canadians and Australians:

  • an international money order (Giro sobre el exterior or Giro Miami) issued by BCP, payable to:
    • USA: “The Treasury of the USA” - USD 18.00
    • Canada: “The Receiver General for Canada” - CAD 26.75
    • Australia: “The Australian Federal Police” - AUD 99.00
Money order - giro sobre el exterior
Example of the Giro sobre el exterior / Money Order

Important update since July 2024: At least the Interpol offices in Lima, Arequipa and Cusco now accept - and sometimes specifically request - a copy of your criminal record check from your home country (with Apostille and certified Spanish translation) instead of the money order.

As obtaining the money order has always been difficult, having your criminal record check, which you will need for a residence visa application anyway, ready may save you significant time and frustration.

That said, since the money order is still listed as an official requirement, acceptance of the criminal record check instead depends on the office (confirmed for Lima, Arequipa and Cusco). If you want to be on the safe side, be prepared for both scenarios.

According to official sources, you should be able to obtain the money order at any BCP branch. Unfortunately, this isn't true. Some branches seem completely unaware of the service, while others are only willing to issue it to BCP clients with US Dollar accounts. 

Since the money order is no longer required at the Interpol office in Lima, Arequipa and Cusco, you will likely struggle to find a BCP branch there issuing one.

In Trujillo, you should be able to get the money order at the BCP branch on Av. Larco, in front of UCV, but you must be accompanied by someone who has a BCP account.

 

How to pay the fee for the Interpol clearance

As with all administrative procedures in Peru, before you can book an appointment and submit your application, you must first pay the corresponding fee.

Payment can be made either:

  • in person at any Banco de la Nación branch, or
  • online via pagalo.pe (from a computer or via the pagalo.pe app on a smartphone or tablet)

Detailed, step-by-step instructions on how to register on pagalo.pe, how to make the payment, and what to watch out for can be found in our article “Paying administration charges and processing fees in Peru.”

All administrative charges, processing fees, and fines levied by Peruvian government agencies, public authorities, and public entities must be paid...

For the Ficha de Canje Internacional (Interpol), you need:

  • Authority: PNP Policía Nacional del Perú
  • Code: 08141 - Ficha de canje Internacional (Interpol)
  • Fee: S/ 31.50 (2026)

Once the payment is completed, keep the receipt safe. You will need it to book your Interpol appointment.

 

How to make an appointment at Interpol

After paying the fee at Banco de la Nación or via pagalo.pe, you must book an appointment online on the Interpol website. It's no longer possible to just show up at an Interpol office or make an appointment in person.

 

Some hurdles to conquer - technical issues

The Interpol appointment system is known for being "particular". If the page does not load or freezes:

  • try reloading the page (be aware that entered data may be lost)
  • consider using a different browser
  • clear your browser cache

Please note:

  • The Interpol appointment page generally only works from within Peru.
  • If you are in Peru and using a VPN set to another country, turn it off.
  • If you are outside Peru and want to try booking an appointment before arrival, a VPN set to Peru may work - sometimes it does, sometimes it doesn’t.

To reduce system errors, we also recommend:

  • not using automatic translation tools
  • disabling ad blockers
  • avoiding incognito/private browsing modes
 

Some hurdles to conquer - availability of appointments

Interpol office in Lima

Getting an appointment at the Interpol office in Lima can be difficult - and sometimes close to impossible.

For quite some time now, Interpol has been releasing new appointments for Lima only on Saturday mornings. In practice, this means that you usually have a chance to book an appointment only between 8:00 am and 12:00 pm on Saturdays.

As demand is high and capacity limited, appointments are often gone within a few hours. This situation has been causing significant stress, especially for people who urgently need to apply for residency because their tourist stay is about to expire.

Technically, if not all appointments are taken by Saturday at noon, it is still possible to book later or on subsequent days. However, in recent months this has almost never happened.

If you are in Lima and need an Interpol appointment, be prepared to get up early on Saturday and spend a few hours in front of your computer trying to secure one. Or if you cannot get an appointment in Lima, consider getting your Ficha de canje at one of the Interpol offices in the provinces.

 

Interpol offices in the provinces

For Interpol offices outside Lima, new appointments are released on the 30th of each month for the following month.

Appointments in the provinces are usually not in such high demand and are readily available, so, you are generally not restricted to booking exactly on the 30th and you can book an appointment on almost any day.

Therefore, if you cannot get a timely appointment in Lima, consider taking a trip to one of the provincial Interpol offices in Arequipa, Chiclayo, Cusco, Piura, or Trujillo to obtain your Ficha de Canje.

 

Step-by-step guide: Booking your Interpol appointment

To schedule an appointment, go to the Interpol website. You will see the following page.

How to make an appointment at Interpol in Peru
How to make an appointment for the Ficha de Canje on the Interpol website

Click on Registre su cita and you are directed to this page.

How to make an appointment at Interpol Peru
How to make an appointment for the Ficha de Canje on the Interpol website - Validate your data page

Now just fill in following fields:

  • Nacionalidad (Nationality):
    Select your home country. Country names are listed in Spanish (e.g. Estados Unidos / EEUU). Not all are alphabetically ordered, so you may need to search carefully.
  • Tipo de documento (Type of document):
    Select the document with which you entered Peru (usually pasaporte).
  • Número de documento (Document number):
    Enter your passport number.
  • Apellido paterno (Last name):
    Enter your last name.

Click on Ingresar and you get to the Datos Personales (page 1).

How to make an appointment at Interpol Peru
How to make an appointment for the Ficha de Canje on the Interpol website - Datos personales (page 1)

Complete the required fields:

  • Nacionalidad (Nationality):
    Already filled in.
  • Tipo de documento (Type of document):
    Already filled in.
  • Número de documento (Document number):
    Already filled in.
  • Calidad migratoria (Immigration status):
    Select the visa category you are applying for (e.g. Cambio a inmigrante por familiar residente if you want to apply for a family visa, Cambio a rentista if you want to apply for a retirement visa, etc.).
  • Apellido paterno (First last name):
    Already filled in.
  • Apellido materno (Second last name):
    Optional; leave blank if you have only one last name.
  • Nombre(s) (Name(s):
    Enter your first name(s) exactly as in your passport.
  • Sexo (Gender):
    Choose your gender - either masculino (male) or femenino (female).
  • Fecha de nacimiento (Birth date):
    Enter your date of birth.
  • Estado civil (Marital status):
    Choose your marital status; soltero (single), casado (married), divorciado (divorced) or viudo (widowed).
  • Estatura (Height):
    Enter your height in meters.
  • Peso (Weight):
    Enter your weight in full kilograms.
  • Nombre de padre (Father's first name):
    Enter your father’s first name.
  • Nombre de madre (Mother's first name):
    Enter your mother’s first name.
  • Nombre de cónyuge (Name of your spouse) 
    Optional
  • Nombre de empresa (Name of your company):
    Optional

Double-check that all data is 100% correct, then click Siguiente and you get to the Datos Personales (page 2).

How to make an appointment at Interpol Peru
How to make an appointment for the Ficha de Canje on the Interpol website - Datos personales (page 2)

Now enter your current address in Peru, ideally exactly as shown on a utility bill (recibo):

  • Departmento (Department):
    Enter the department (region, state); for example: Lima, Cusco, La Libertad, Madre de Dios, Ancash...)
  • Provincia (Province):
    Enter the province; for example, Lima, Cusco, Trujillo, Tambopata, Huarmey.....)
  • Distrito (District):
    Enter the district; for example: Miraflores, Cusco, El Porvenir, Las Piedras, Huarmey ...)
  • Urbanizacion (Urbanization):
    Optional. You can enter here the area or housing development where you live.
  • Direccion (Address):
    Enter the street and house number where you live.

Below that, enter your last address in your home country:

  • Estado o ciudad (State or city):
    Enter the state or city where you last lived in your home country.
  • Direccion (Address):
    Enter the street and house number where you last lived in your home country.

Click on Siguiente and you get to the Programar Cita page.

How to make an appointment at Interpol Peru
How to make an appointment for the Ficha de Canje on the Interpol website - Programar cita page

Under Comprobante, select where you paid the fee (Banco de la Nación or pagalo.pe) and enter the required receipt details:

  • Numero de secuencia
  • Fecha de comprobante
  • Numero de Cajero

Then choose where and when you want your appointment:

  • Sede (Branch):
    Select the Interpol office; Lima, Arequipa, Cusco, Chiclayo, Piura or Trujillo.
  • Fecha (Date):
    Select an appointment date.
  • Horas (Time):
    Select an appointment time.

Click Generar cita

If you are lucky, everything goes smoothly and you have an appointment. Download the appointment confirmation, print it, and keep it safe.

When selecting Lima, it is unfortunately common to see messages indicating that no appointments are available or for the page to freeze. In that case, reselect the sede or date and try again.

Here’s a helpful tip from our reader Phil making your life hopefully easier at that stage:

If you're on the page where you need to select your sede [Interpol office] and appointment time and it doesn't load, just reselect the sede or the date and wait, if the spinner stops or you see an error it probably didn't work and you can reselect. You don't need to press F5 to reload the page, doing so will lose all the input data from your comprobante.

As explained above new appointments are released:

  • For the Lima Interpol office: Saturday mornings
  • For the Interpol offices in the Provinces: on the 30th of each month

So, if you want to apply for the Ficha de Canje at the Lima office, be prepared to get up early on Saturday and spend a few hours between 08.00 am and 12.00 pm in front of your computer trying to secure an appointment. Good luck!

If time is critical and Lima does not work out, booking an appointment at one of the Interpol offices in the provinces is often the best solution.

 

Interpol Visit

On the day of your appointment, arrive 15–30 minutes early with all required documents at the Interpol office. Accompanying persons are usually not allowed (except for one assistant in case of disability).

Especially in Lima, the situation outside the building may appear chaotic, but once inside the process is usually well organized. Staff are generally friendly, and some English is spoken.

At the entrance, a guard will check your appointment confirmation and hand you a form to complete. You will then be directed to the waiting area.

In Lima (procedures in the provinces may differ), simply take the next available seat and move forward as people are called.

When it’s your turn:

  • your documents are checked
  • your photo is taken
  • a brief visual check of your teeth is done
  • fingerprints are taken

That’s it - the Ficha de Canje is issued immediately.

With the Ficha in hand, you now can start your temporary or resident visa application process.

 

Additional record check for US, Canadian and Australian citizens

Update (since July 2024):

At certain Interpol offices (confirmed for Lima, Arequipa and Cusco), US Americans, Canadians, and Australians are no longer required to present the money order if they can show the original and leave a copy of their criminal record check from their home country with Apostille and official Spanish translation (which you need for a residence visa aplication anyway).

This is a significant relief. Hopefully, the practice will soon be adopted nationwide.

However, as the money order is still officially listed as a requirement and not all offices accept a criminal record check in its place, the explanation below remains relevant.

What the additional check is (and is not)

If you are a citizen of the US, Canada, or Australia, an additional criminal record check from the federal police authority of your home country (e.g. FBI, RCMP, AFP) may be initiated by Interpol.

This check:

  • is not required by Migraciones
  • does not replace the apostilled criminal record certificate needed for your visa application
  • has no influence on whether your visa is approved

If something serious appears, you may be flagged, potentially leading to issues when leaving Peru, not during the visa process.

In some provincial offices, applicants have been sent to a nearby post office during their appointment to mail documents for this additional check and then return with the receipt before receiving their Ficha.

Be aware that:

  • results may take many weeks or months
  • the document does not come with an Apostille
  • it cannot be used for your residence visa application

So, waiting for this document to use it to fulfill the "Antecedentes" requirement for a residence visa application is therefore not recommended and often counterproductive.

The best approach is to arrive in Peru already prepared with your apostilled criminal record check from home or apply for it independently.

You can find detailed guidance in our article “International document corresponding to the Antecedentes policiales, penales y judiciales in Peru.”

One of the requirements when applying for a resident visa in Peru or when changing your immigration status (for example, from a work visa to a perm...

 

Please note: LimaEasy is not a Peruvian government agency, public authority, or law firm. The information provided is based on our best knowledge and is intended as general guidance to help you understand Peruvian regulations and procedures. Regulations, requirements, and administrative practices may change at any time and without prior notice, so we recommend verifying current details with the relevant authorities before acting on this information.

And last but not least: If you notice any inaccuracies or outdated information on this page, please help us keep this guide up to date by leaving a comment below or contacting us via our contact form. Thank you for your support!

 

 

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  • This commment is unpublished.
    Jen · 19/06/2025
    Ok, I thought I would share my experience getting the Ficha de Canje. First of all, getting the Giro Miami was very difficult, even with a Peruvian brother-in-law. We went to 6 different BCP locations (including Miraflores) before we found one that knew how to do it. The last one we went to on the way to my Interpol appt. It was at Plaza Jockey. They knew exactly how to do it, but they charged $12 commission (so it cost $30 total). I was just happy to get it. 

    However, Interpol did not ask for it. The woman at the front desk specifically asked me for a copy of my FBI antecedents report, and she only wanted one page from it that was in English. I thought she would have wanted the translated part, but she just got the one page and told me to keep the rest. Then I filled out a form and wrote my name, Peruvian address, Peruvian phone #, USA address, and father's and mother's name on the copy of my passport. After that they looked at my teeth and took fingerprints. Then they gave me the Ficha de Canje paper and said I was done. They did the same procedure for other Americans in the room, too. They did not seem to want the Giro Miami at all. Perhaps this information can be helpful to someone else.
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 21/06/2025
      @Jen
      Hello Jen,

      thank you so much for sharing your experience, which is so typical Peruvian. 

      As mentioned above in the article under the requirements, officially the money order is still required. Congrats that you found a BCP branch issuing it.

      But for about a year now, sometimes (not always and not all offices) Interpol is happy if you present your FBI criminal record check instead of the money order. 

      I never heard before that they specifically ask for the FBI check and aren't interested in the money order. 

      I hope that your visa application is smoother and everything works out.

      Greetings
      Eva


    • This commment is unpublished.
      Mar · 29/06/2025
      @Jen Hi could someone please help me trying to figure out how to book the appointment (? I am helping a friend a we were using the giro Miami/ money order for this. Are we supposed to pay the bank to to get the appointment for bank I mean Banco de la nación, because it seems not to recognize the money order data when we ordered. Help pls 
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 29/06/2025
      @Mar
      Hello Mar,

      I think there is a misunderstanding. 

      For booking the appointment at Interpol you don't need the money order, but the payment receipt from the Banco de la Nacion / pagalo.pe for the Interpol Ficha de canje  under code 08141. How you pay the fee is explained above in the article

      The money order is only needed for US, Canadian and Australian passport holders for an additional criminal record check and usually you have to present it with all other documents at the Interpol office. But be aware that at the Interpol offices in Lima and Arequipa, Interpol usually doesn't want the money order anymore if you present the original and a copy of your "FBI Criminal Record Check" / "RCPM Certified Criminal Record Check” with Apostille and official translation. 

      Greetings
      Eva
  • This commment is unpublished.
    Jen · 18/06/2025
    I haven't had any luck getting the Giro Miami. Been to 3 locations including Miraflores, and they all have said I have to find someone with an account there, and the account must be in US dollars, not soles! Now who would have an account in dollars when Peru's currency is soles? 
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 18/06/2025
      @Jen
      Hello Jen,

      getting the money order can be mission. It's so ridiculous.

      Many people, especially in Lima, have a Soles and a US$ account. So, it's nothing unusual. Having a friend, colleague, family member or who ever with a BCP account could make things easier.

      As one day you get the money order at a specific BCP branch with no problem and suddenly the next day you can't, I unfortunately cannot give you any branch where it's 100% issued. But have you tried the BCP branch at the La Rambla Mall in San Borja or perhaps the one near the Interpol office?

      Greetings
      Eva

    • This commment is unpublished.
      Jen · 18/06/2025
      @Sunflower I don't think I have tried either of those locations. Where is the one near Interpol? My appt is tomorrow, so the one near the Interpol office would be easier to get to both BCP and my appt. Do you know the address? 
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 18/06/2025
      @Jen
      There is one opposite the US embassy on Av. Encalada. It's about a 10 minute walk. However, I can't guarantee that they will issue the the money order.

      Greetings
      Eva
  • This commment is unpublished.
    Jen · 14/06/2025
    It was easier than I expected. After I chose Voucher de Ventanilla, it showed me what numbers to put in.
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 14/06/2025
      @Jen
      Great that everything worked out.

      Greetings
      Eva
  • This commment is unpublished.
    Jen · 13/06/2025
    So on the sample receipt I uploaded, the Comprobante is Min Interior PNP? My receipt actually says this exact same thing, so I need to know based on this photo. Thank you so much for your help. I understand where the other fields are now, thanks to your reply.
  • This commment is unpublished.
    Jen · 13/06/2025
    I found an image online that looks very similar to my receipt, except payment was made for a different service, and the person used DNI instead of passport. Where would the corresponding fields be on this receipt for what I need to know to make an Interpol appt?
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 13/06/2025
      @Jen
      Blue: Numero de secuencia
      Red: Fecha de comprobante
      Orange: Numero de Cajero

  • This commment is unpublished.
    Jen · 13/06/2025
    I am having trouble figuring out where the comprobante, Numero de sequencia, Numero de cajero, etc. is on my receipt. My (Peruvian) brother-in-law paid for me at a Banco de la Nacion location with my passport photo. The receipt has a bunch of numbers near the bottom, but it doesn't say the words Numero de sequencia, etc. I don't know which numbers correspond with what fields. I actually had a payment voucher, but the bank didn't use it. They processed the payment with my passport instead, but I don't understand where to find the information on my receipt. I hope that you can help.
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 13/06/2025
      @Jen
      Hello Jen,

      the receipts all differ a bit and I couldn't find one for an Interpol payment, but actually it doesn't matter. Attached find two sample receipts. 

      The number before the date (Fecha de comprobante) is the Numero de secuencia. 

      And in the same line, the number before the hour is the Agencia or Numero de Cajero.

      Greetings
      Eva
  • This commment is unpublished.
    Luke · 06/05/2025
    Hey!
    Many thanks for the helpful summary!
    I was at the Arequipa branch today (no appointments in Lima, even though there are apparently people that can facilitate appointments - but it's also a nice excuse to visit Arequipa, very nice city!) and everything worked out as planned.
    As previously mentioned, they required both a copy of my national ID and the declaration from which the Renta (for the Rentista Visa) derived, and even asked questions about it.
    An utility bill was not required, but it states at the entrance that this can be requested in case of doubt about the address.
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 06/05/2025
      @Luke
      Hello Luke,

      thank you so much for sharing your experience at the Interpol office in Arequipa. It's great to get this feedback so this page is as up-to-date as possible.

      I hope that your visa application works out smoothly and wish you all the best.

      Greetings
      Eva
  • This commment is unpublished.
    Ana Soto · 17/04/2025
    Hi there! Im an Australian and got married in Brazil to someone who holds a "carnet de extranjeria". I am applying for the "cambio de calidad migratoria por la de familiar residente". I need to obtain the ficha canje internacional from interpol.. however i noticed that you have to make a money order for citizens of US, Canada and Australia.. I am wondering what I should do in my situation. I wasnt sure about the appointment, I was going to go to Interpol 8am in person on Saturday. Or, do i book an appointment online from 8am on saturday. Just want to confirm what I need to take to the appointment. Someone help pls.
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 18/04/2025
      @Ana Soto
      Hello Ana,

      As explained in the article above, appointments can only be booked on the Interpol website not in person anymore. So, it wouldn't make any sense to go there. How you can make the appointment is explained in detail in the article above. Here the direct link to the chapter.

      You can make an appointment on the Interpol website any time. However, unfortunately appointments at the Lima office are often booked, therefore I mentioned that new appointments are usually released on Saturdays. So, if you try to make an appointment today and see that there are no appointments available, try tomorrow morning, when new appointments for the following weeks should be released.

      Or is your problem the money order? This is a point you should check with Interpol as the feedback we got from our readers is varied. Some say they still needed it others they didn't when they showed their criminal record check.

      On the day of your appointment you need the following documents (all explained above in the article):

      -Appointment confirmation (printed copy)
      -Passport
      -Photocopy of the passport page with the personal information and photo
      - (Entry stamp) / Printout of the TAM virtual
      -Payment receipt for the Interpol clearance (code 08141; fee S/ 31.50 as of 2024) and printed photocopy
      -Even though not on the official requirement list some Interpol offices ask for a recibo, so a water or electricity bill, and printed photocopy proving your address (doesn't have to be in your name)
      -Even though not on the official requirement list, a few of our readers reported that the Interpol office in Arequipa asks for a second identity document and copy (can be an ID card, driver's licence or similar from your home country)
      -Black pen (a remnant from Covid times, most offices now provide pens, but in Peru it's always good to have your own on you)
      -As you are applying for a family visa based on being married to a foreigner with Peruvian residency: photocopy of your marriage certificate (with Apostille and translated into Spanish by a certified translator) and copy of the spouse’s carné (best have the originals with you as well)
      - as Australian: money order (you could try and bring your clean Australian criminal record check with Apostille and a copy instead and hope you can avoid the money order; may or may not work)

      Greetings
      Eva
  • This commment is unpublished.
    Karen · 14/04/2025
    Hello, thank you for your article, it is really helping me. I am Peruvian. I have a question. In a comment I saw that the person who wants residency needs to be here legally. In my husband’s case, we got married and he stayed in the country for almost 6 months. When I returned to the US, he just found out that he had stayed too long and paid his fine. When he returned, we began to look for the requirements needed for residency. We went to immigration for advice but we didn’t find an answer. The only thing they told us was that they had only given him 20 days from his entry and we don’t know why because it was 90 days. Now we want to do the paperwork at Interpol and immigration but the 20 days have passed, so what do you recommend I start the process or would he have to leave the country again? How do I know how many days they will give him again?
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 14/04/2025
      @Karen
      Hello Karen,

      assuming that your husband wants to apply for a Visa residente familiar para el caso de casado con peruana first I recommend that you check out our Family visa article. There you find lots of information including the requirements, needed preparation work and a step by step application guide. That already might answer a few questions that you have. If you have further doubts, just send me a short comment and I try to answer it to the best of my knowledge.

      Then just for your info: according to the Foreigner Law foreign tourists can stay a maximum of 183 accumulated days in a 365-day period in Peru. However, this doesn’t mean a foreigner is entitled to the full 183 days or to get them when he/she enters the country. A publication issued by the Peruvian Ministry of Foreign Affairs (RREE) limits or divides this general allowed time. Most foreign nationals, including US passport holders, are allowed 90 days in a 180-day period.

      But, as in many countries around the globe it’s always at the discretion of the immigration officer how he/she evaluates the foreigners situation/travel history and how many days he/she is willing to let the foreigner stay as a tourist in Peru. Foreigners are not entitled to get the full 90 days in half a year or the full 183 days per year. It's completely up to the immigration officer if he/she lets a foreigner enter and how long he/she allows him/her to stay.

      As your husband already stayed nearly 180 days in Peru, he officially already used all his time as a tourist for a 365-day period. So, he can be happy that he was allowed to re-enter and got 20 days.

      Just for the future, he can always check his so-called TAM virtual on the Migraciones website to find out how many days the immigration gave him.

      And yes, officially a foreigner must be in Peru on a valid stay, for example, as a tourist to apply for a residence visa, so to apply for the cambio de calidad migratoria. The same applies to getting the Ficha de canje from Interpol. Usually Interpol requests a printout of the TAM virtual showing that the foreigner is legally in the country.

      So, your husband is now in a situation where he officially can't do anything as he is "irregular". He must leave Peru and return to become legal again. But as he already stayed the max allowed time in a 365-day period re-entering Peru before his 365-day period is over (counted from the day of his first entry) might be a challenge. If he is lucky, he gets a relaxed immigration officer, who might just give him another 30, 60 or 90 days. Or he has to face a strict one, who could deny him entry. So, before leaving Peru he should prepare as much as possible: for example, he should have a recent copy of your Peruvian marriage certificate on him to prove that he is married to a Peruvian and wants to apply for a family visa; he could book an appointment at Interpol for a date after his return proving he is serious about the family visa application; he as well should have his criminal record check from the US with Apostille on him, again something that proves that he really wants to apply for the family visa. And then he might have to plead a bit with the immigration officer that he/she gives him at least 30 days giving him enough time to get the Ficha de canje and the translation of his criminal record check so he can apply before his stay as a tourist expires again.

      Sorry, I don't have better news for you.

      I hope everything works out.

      Greetings
      Eva
  • This commment is unpublished.
    Matt · 24/02/2025
    Any chance anyone know an email address for Interpol. I have paid on Pagalo but when trying to make the appointment on Interpol website I get this error message. I tried to call but they do not answer. COMPROBANTE DE PAGO NO VALIDO O EXTORNADO
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 24/02/2025
      @Matt
      Hello Matt,

      usually, it only takes a few minutes up to an hour or so until a pagalo.pe payment is processed. However, if you paid on a Sunday or after business hours the processing of the payment might take until the next business day. So, before trying to enter the details of the payment receipt give it a bit of time.

      If already some time has passed and you are sure you have entered the correct and requested numbers, then Interpol isn't the right authority to contact. The problem lies with pagalo.pe, so, the Banco de la Nacion. Best pay a larger Banco de la Nacion a visit and hope they can figure out what went wrong. It might be necessary that you pay again, but can request a refund of your first payment.

      Greetings
      Eva
  • This commment is unpublished.
    Matt · 04/02/2025
    Hi Eva!

    I have my Interpol interview scheduled for Thursday, but I sent off my American wedding certificate to be translated (it has already been apostilled). Do you think Interpol will accept a non-translated photocopy of my American wedding certificate or should I reschedule my appointment?

    Thanks!
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 04/02/2025
      @Matt
      Hello Matt,

      I assume you need the Ficha de Canje from Interpol to apply for a family visa.

      As explained in our Family visa article, if you apply for a family visa based on being married to a Peruvian, you will need your Peruvian marriage certificate. Your US one won't be accepted neither when applying for the Ficha de Canje nor for the visa. So, if you haven't registered your marriage with Reniec or at a Peruvian consulate yet, you must do so first. As this will take some time, I would reschedule the Interpol appointment. 

      If you already registered your marriage with Reniec in Peru your wife should get a certified copy of your Peruvian marriage certificate (done in no time online or at one of the PVM (Plataforma Virtual Multiservicios) "ATMs") - so no need to reschedule. 

      If your marriage was registered at a Peruvian consulate, you can get a certified copy of your Peruvian marriage certificate at the Peruvian Ministry of Foreign Affairs. As this takes around 2 weeks I would reschedule.

      If you, however, want to apply for a family visa based on being married to a foreigner with resident status in Peru, your US marriage certificate is accepted, but only with Apostille, which you already have, and translated. So, showing up at Interpol with the document in English is a gamble. If the official you have to face is in a good mood he/she might accept the untranslated document; if he/she has a bad day, you might be asked to come back another day. So, in this case it's up to you if you want to take the risk or prefer to reschedule.

      Greetings
      Eva
  • This commment is unpublished.
    Deryk · 03/02/2025
    actually I waited another 10 minutes and downloaded the receipt again, and it was the different this time and it was the correct document. it all worked out.
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 03/02/2025
      @Deryk
      Strange, but anyway, great that it all worked out.

      All the best
      Eva
  • This commment is unpublished.
    Deryk · 03/02/2025
    I was attempting to get an cita today for Interpol, and I paid via pagalo.pe rather than banco de nacion. however the interpol website did not want to accept my pagalo receipt info. The form is expecting info about the banco de nacion receipt and the pagalo does not have the right values for "Número de Cajero" field. I just thought I'd let you all know. I'll probably just show up in person in Cusco and tell them about this error and hopefully get an appointment that day. otherwise, I'll just pay twice and get it.
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 03/02/2025
      @Deryk
      Hello Deryk,

      pagalo.pe is the online platform of the Banco de la Nacion for paying all sort of administrations charges and fees.

      And you find all necessary "numbers & codes" on the receipt sent to you.

      The "numero de recibo" (number of the receipt) is the "secuencia de pago" on the pagalo receipt.
      The "codigo de verficación" (verification code) is the "codigo control" on the pagalo receipt.
      The "fecha de recibo" (date) is the "fecha de operación" on the pagalo receipt.

      I never ever had to enter the "numero de cajero", which is the "codigo de cajero" on the pagalo receipt, anywhere. Not sure if that's something new, but if it's asked and the number doesn't work, then there must be a problem with the pagalo receipt.

      Greetings
      Eva
  • This commment is unpublished.
    KayB · 24/01/2025
    Good morning, 
    I wanted to share some information on my process and ask a question about next steps. 

    Following the steps on the migration portal, I uploaded the necessary documents for the Rentisa visa. Once I got my Interpol report and shared it on the portal, I could proceed to the next step which was biometrics at the Peruvian migración office (Av. España 734, Lima). 

    What generally happens after this step? 
    Any help is appreciated. 
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 24/01/2025
      @KayB
      Hello KayB,

      the process is explained in detail in our Retirement visa article.

      So, I highly recommend to read through the article. Skip the first view chapters as you already applied and start with the points "Biometric data appointment", if you hadn't your appointment yet", or with Buzon electronico. You surely find the answers to all of your questions.

      In short, after you had your biometric data appointment, all you can do is wait until you get a notification in your Migraciones electronic mailbox that your visa was approved. You then have to apply for your carné de extranjería.

      If you have more questions, I'm more than happy to help.

      Greetings
      Eva
  • This commment is unpublished.
    Diana · 17/01/2025
    Did anyone else have trouble making an appointment online? I get to the final point where it asks me to pick a city for an appointment, I pick Lima, but it says there are no available dates.
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 17/01/2025
      @Diana
      Hello Diana,

      as explained above in the article, it’s unfortunately not unheard of that no appointments are available, especially when you choose the Interpol office in Lima. The only thing you can do is to try later, the next day, the day after that, … Interpol releases new appointments regularly, however with a changing schedule.

      When I'm informed correctly, at the moment Interpol releases new appointments once a week on Saturdays between 08.00 am and 12.00 pm. So, try on Saturday morning. You might have to reload the page a few times (and clear your cache) until you are successful.

      When time is an issue and you can't get an appointment in Lima, another option is to get your ficha at one of the Interpol offices in the provinces, where appointments are usually readily available.

      Greetings
      Eva
    • This commment is unpublished.
      Diana · 18/01/2025
      @Diana Nevermind! I checked page 2 of the comments to look on Saturday. Appointment is booked!
    • This commment is unpublished.
      Sunflower
      • LimaEasy
      · 18/01/2025
      @Diana
      That's great news. 

      So, as described in the article above and in my answer yesterday - it seems that new appointments are still released on Saturday mornings.

      All the best
      Eva

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