Emergencies & Help

Experiencing any type of big or small emergency while visiting a foreign country can be quite stressful and sometimes even scary. But there is no need to panic if you get mugged or robbed, need emergency medical attention, become unexpectedly sick and have to consult or even stay in a hospital or just need a special medicine during your stay in Peru. Even if you won't expect it in a "3rd World Country", here in Peru you will find exemplary services and professionals. Be aware that the further you get away from Lima, the choices will be fairly limited!

Our listing of emergency numbers and contact details for the tourist police and police stations, for good ambulance services, for pharmacies including places where to find homeopathic and natural medicine, for recommended hospitals and various institutions giving you support, will help you find the right service in case you need it. Hopefully, you won't need any of them, but it's always better to be prepared.

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Alerta Medica is the largest private provider of emergency services in Lima. Their modern fleet of different ambulances and emergency vehicles are all equipped to international standards and most have a doctor, a qualified nurse and an emergency driver on board.
Homeofarma is the oldest homeopathic pharmacy in Peru offering homeopathic dilutions according to Dr. Hahnemann (globules, liquids, tablets and creams), Bach flowers and other herbal and medicinal supplements. 
Boticas y Salud is a large farmacy chain offering a wide range of over-the-counter medicinal products and prescription pharmaceuticals in their numerous branches in Lima and whole Peru.
In Peru we only have voluntary fire brigades. While in in Lima the different districts have very well equipped vehicles and respond to any kind of emergency quickly, in the provinces the standard unfortunately is often lower.
Clinica San Pablo in Surco, Lima is an excellent private clinic and one of the largest healthcare centers in Peru.
Operated by the San Pablo Group (see the hospital with the same name in Surco, Lima) the Cardio Movil is a private ambulance service specilized in responding to cardio-vascular emergencies and transporting cardio patients from one hospital to another.
Santa Natura is probably one of the largest producers of natural medicine and supplements in Peru.
Ambulancia Clave 1 offers a wide range of ambulance and emergency services for private persons and companies. Their modern fleet of different ambulances and emergency vehicles are all equipped to international standards and run by a professional crew.
The Serenazgo is commonly described as the municipal “police”; probably more correctly described as better security personnel employed by the different municipalities in Peru. Their job is to maintain public peace and order, public safety and security as well as public morals.
Boticas Peru is a large pharmacy chain with over 140 outlets in Lima and Peru offering a wide range of over-the-counter drugs and prescription medicines.
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